# Jingchao Jiang

> Senior Product Designer | Product Design Lead

Location: Castro Valley, California, United States
Profile: https://flows.cv/jingchaojiang

I'm a seasoned Product Designer with over 10 years of experience, specializing in UX, UI, and Product Design. I've worked with companies like Rakuten Rewards, Lobus, Line2, and other startups, creating beautiful and useful products on mobile and web platforms. My dedication to user-centered design principles ensures seamless user experiences that align with strategic business goals.

## Work Experience
### Senior Product Designer @ GoodRx
Jan 2025 – Present
Contract Senior Product Designer for Brand Drug Solutions Team - Manufacturer Solutions
- Design solutions for brand drug promotional points within the drug price page and GoodRx homepage

### Senior Product Designer @ Unknown
Jan 2024 – Present
- Designing a comprehensive financial dashboard, focusing on intuitive data visualization and user-centric functionality for better financial decision-making.
- Collaborating with a startup as a product designer, contributing to product strategy and design, and supporting the company’s early-stage growth through impactful UX and UI solutions.
- Design and Prototyping for an AI Image Generating App

### Product Design Lead @ 18Birdies
Jan 2024 – Jan 2024
• Led a 5-person design team at 18Birdies, formalizing team structure and improving design processes.
• Contributed to the App Optimization Project for 2024/2025, enhancing user experience and performance.
• Collaborated with cross-functional teams to prioritize company roadmap and project initiatives.
• Explored and designed new opportunities for Apple Watch integration.

### Senior Product Designer @ Lobus
Jan 2021 – Jan 2023
- Own design direction for Lobus.io on the web and mobile.
- Leading the redesign of the Lobus Art Management platform, improving user experience for existing users and enabling self-serve options for new users.
- Create a Web3 marketplace for investing opportunities (B2C).
- Crafted tailored websites for launching NFT drops and facilitating the sale of digital products, optimizing their performance on both desktop and mobile platforms.
- Running market research and user testing to ensure design solutions.
- Collaborated closely with engineers, product, and leadership to deliver design solutions that best fit business situations and address user problems.

### Product Designer @ Rakuten Rewards
Jan 2018 – Jan 2021 | San Francisco, California
- As the Squad Design Lead within the Tribe and Squad model, my primary role was to enhance the product experiences, particularly focused on streamlining the user onboarding and purchase/post-purchase journeys to create a more convenient and expedited checkout process across iOS, Android, Desktop, and mWeb platforms.
- Contributed significantly to the establishment of Rakuten's first design system, ensuring a consistent and user-friendly visual identity throughout our ecosystem.
- Designing components tailored to meet the specific needs of merchant partners, aiming to attract and onboard new customers effectively.
- Made data-driven design decisions and maintained daily collaboration with Product Managers, Engineers, QA teams, and PMOs to continually refine and optimize the user experience.
- Conceptualized and executed A/B tests to refine onboarding and engagement strategies, which played a vital role in acquiring and retaining new users.
- Conduction user research and usability tests with well-defined prototypes to reinsure design solutions.

### Senior User Experience Designer @ Line2
Jan 2018 – Jan 2018 | San Francisco, California
- Led User Experience design for the Line2 mobile app (iOS, Android) and desktop app (Mac, Windows) to boost engagement.
- Redesigned and optimized Line2.com for business positioning and mobile experience.
- Restructured Line2 Dashboard for mobile responsiveness.
- Established UX design from the start for all new features.
- Daily collaboration with cross-functional teams.

### User Experience Designer @ Line2
Jan 2015 – Jan 2018 | San Francisco Bay Area

### UI/UX and Visual Designer @ Freelancer
Jan 2014 – Jan 2015 | San Francisco
Omlet, Mobile UI/UX Design
Hivenger, Web UI/UX Design
SkilledUp, Web Banner Ads Design

### Visual Communicator @ OneTraction
Jan 2014 – Jan 2014 | San Francisco, California
Visual communication, Web Design, Logo Design, UI/UX Design, Branding

### Visual Designer @ Freelance
Jan 2013 – Jan 2014

### UI/UX Intern @ Sling Media
Jan 2013 – Jan 2013 | Foster City, California
iPad application UX and UI design.


## Education
### Master of Fine Arts (MFA) in Web Design & New Media
Academy of Art University

### Bachelor of Fine Arts (BFA) in Animation, Interactive Technology
Sichuan Fine Arts Institute


## Contact & Social
- LinkedIn: https://linkedin.com/in/jamiejiangdesign
- Portfolio: https://www.figma.com/deck/HwH6deo7NdBGYRFxqy66hI/Jamie%27s-Portfolio?node-id=1-21791&t=05RsivHSS1TIvXO3-1

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Source: https://flows.cv/jingchaojiang
JSON Resume: https://flows.cv/jingchaojiang/resume.json
Last updated: 2026-04-13