# Jingqi Ao

> Senior Staff Software Engineer at Databook

Location: San Mateo, California, United States
Profile: https://flows.cv/jingqiao

## Work Experience
### Senior Staff Software Engineer @ Databook
Jan 2024 – Present | Palo Alto, CA
• Architected backend systems for a multi-tenant SaaS platform serving 300+ tenants and 1000+ daily active users, handling 100+ requests/sec. Designed tenant-specific domain routing, authentication flows, and scalable platform infrastructure on AWS/Kubernetes.

• Led platform architecture initiatives and design reviews as a Staff-level IC, including redesigning the authorization system by replacing a legacy 1000+ permission model with a simplified multi-tenant RBAC framework (~20 permissions).

• Built AI workflow infrastructure by designing a reasoning API that initiates AI-driven workflows integrated with multiple enterprise customer systems. Implemented dynamic input validation and response normalization to handle LLM variability and deliver consistent, user-friendly outputs.

• Developed distributed processing and API platforms, including a batch execution framework built on AWS and a high-throughput Batch API supporting 3,600 tasks per request and 30k tasks per day, improving performance and reducing infrastructure costs by ~25%.

### Principal Software Engineer @ Bluescape
Jan 2022 – Jan 2024
• Designed and developed Bluescape's comprehensive identity platform, accommodating enterprise authentication standards such as SAML 2.0 and Certificate-based authentication, alongside modern protocols like OpenID-Connect.
• Architected and implemented Bluescape’s robust authorization system, supporting OAuth 2.0, Role-Based Access Control (RBAC), Attribute-Based Access Control (ABAC), and Just-In-Time access.
• Contributed to the design and development of Bluescape’s identity lifecycle management solution, seamlessly integrating with Okta and AzureAD (Microsoft Entra) through SCIM (System for Cross-Domain Identity Management).
• Collaborated closely with DevOps teams to automate platform deployments using GitHub Actions and AWS EKS, ensuring successful deployment across diverse environments, including consumer-facing platforms and highly-secured air-gap setups.

### Senior Software Engineer @ Bluescape
Jan 2019 – Jan 2022

### Senior System Software Engineer @ BlackBerry
Jan 2017 – Jan 2019 | San Francisco Bay Area
• Oversee Microsoft Azure infrastructure for a BlackBerry enterprise cloud product, leveraging Terraform and Ansible to enforce immutable infrastructure principles and a "blue-green" upgrade strategy. Ensure zero downtime during infrastructure upgrades and scaling operations.
• Spearhead Continuous Delivery (CD) initiatives for the operations team. Design and deploy automated pre-production deployment solutions to ensure seamless production upgrades and rollbacks. Implement fully automated staging and production upgrades without manual intervention..

### System Software Engineer II @ BlackBerry
Jan 2016 – Jan 2018 | Toronto, Canada Area

### System Software Engineer II @ BlackBerry
Jan 2014 – Jan 2017 | San Francisco Bay Area
• Designed and developed Amazon Web Service based continuous delivery workflow for WatchDox analytics tools.
• Designed, developed and presented Node.js based Rule Engine prototype for BlackBerry Internet of Things (IoT) platform. Achieved automatic rule deployment and execution with Strongloop framework.
• Completed BlackBerry WorkLife demo app on Samsung Galaxy S6, including Knox and BES12 integration, within one month. The demo app was presented on 2015 Mobile World Congress in Barcelona, Spain.

### Research Assistant @ Texas Tech University
Jan 2009 – Jan 2014
• Developed a cell segmentation algorithm for a NIH research project. Achieved 90% accuracy rate. 
• Extended an efficient compression algorithm from Java to Windows and Mac platform.
• Developed a classification algorithm for fMRI image analysis. Achieved 90% accuracy rate.

### Mobile Embedded Developer Intern @ BlackBerry
Jan 2013 – Jan 2013
• Working with graphics team to integrate new GPU drivers into BlackBerry 10 OS.
• Completed and presented several experimental projects by utilizing OpenGL ES and GPGPU framework on new BlackBerry 10 devices.

### Internship @ Oak Ridge National Laboratory
Jan 2012 – Jan 2012
• Developed and presented a multi-object RNA granule detect-and-track software, cooperated with St. Jude Children's Research Hospital.
• Achieved 70% detection accuracy rate and more than 95% tracking accuracy rate on good detection results.

### Internship @ National Institutes of Health
Jan 2011 – Jan 2011
• Developed and presented an iPhone multi-view app prototype.
• Retrieved more than 400,000 JPEG images and more than 1,000 de-identified patient IDs from raw tape files. Built a file infrastructure to store the generated data and log.


## Education
### Ph.D. in Electrical Engineering
Texas Tech University

### Master of Science in Electrical Engineering
Texas Tech University

### Bachelor of Engineering in Automatic Control
Huazhong University of Science and Technology


## Contact & Social
- LinkedIn: https://linkedin.com/in/jingqi-ao-6a574547

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Source: https://flows.cv/jingqiao
JSON Resume: https://flows.cv/jingqiao/resume.json
Last updated: 2026-04-01