# Jing (Stacey) Yao > Award-Winning Product Designer | UC Berkeley Alum | Healthcare & SaaS Location: San Francisco Bay Area, United States Profile: https://flows.cv/jingstaceyyao Hi! I'm a product Designer driven by the belief that great design should feel human. With experience across SaaS platforms and creative agencies, I craft intuitive, impactful digital experiences that not only meet business goals but also make users feel understood. Email: histaceyyao@gmail.com Portfolio: https://www.staceyyao.com ## Work Experience ### Product Designer @ Klarity Health Jan 2022 – Present | San Francisco Bay Area • Designed AI agent experiences for a behavioral health SaaS, enabling providers to manage billing, scheduling, and patient communications. • Designed a patient-facing platform with AI-powered natural language search for 100k+ users to book appointments. • Created B2B tools to help healthcare providers manage patients, services, and schedules. • Developed internal operations tools to manage support requests, monitor agent performance, and track provider onboarding. ### UX Designer @ 35creatives Jan 2021 – Jan 2022 | New York, United States • Led the UX design and launch of four client websites across desktop and mobile, achieving a 40% increase in user engagement and a 72.5% rise in validated visits. • Created and iterated responsive wireframes, prototypes, and visual designs to enhance usability and conversion. • Collaborated with PMs, developers, and marketing teams to align business goals with user-centered design solutions. ### UX Designer @ 35creatives Jan 2021 – Jan 2021 | New York, United States ### UX Designer (Sponsored Course Project) @ ROSE Jan 2020 – Jan 2020 | New York, United States • Co-designed an award-winning AR mobile game for visually impaired users in collaboration with Rose Digital, which was later selected for further development by the company. • Participated in user research, design, and usability testing, helping enhance accessibility and gameplay for low-vision players. ### UX Designer @ Xiaocun Jan 2019 – Jan 2020 | San Francisco Bay Area • Designed core user flows and interfaces for a WeChat Mini Program marketplace, focusing on usability and mobile-first interaction patterns. • Conducted A/B testing on updates using Figma prototypes, achieving a 24% improvement in user performance through iterative refinements. ### Program Director @ Berkeley Chinese Students and Scholars Association Jan 2018 – Jan 2019 | Berkeley • Led as Program Director for the 2019 Spring Festival Gala, achieving a 30% revenue increase and attracting 1,000+ in-person attendees and 800K+ online viewers. • Served as the primary organizer for the 2019 Game of Hunting in Fall, successfully hosting a job fair connecting 500+ students with a diverse range of global companies. ## Education ### Bachelor's degree in Media Studies, and minor in Education University of California, Berkeley ### Master in Integrated Design Media (UI/UX Focus) New York University ## Contact & Social - LinkedIn: https://linkedin.com/in/staceyyao --- Source: https://flows.cv/jingstaceyyao JSON Resume: https://flows.cv/jingstaceyyao/resume.json Last updated: 2026-04-08