# Jinhong Cai

> Product Designer @Microsoft

Location: Redmond, Washington, United States
Profile: https://flows.cv/jinhong

Operating at the nexus of art and technology, Jinhong uses research-driven designs to ensure product success.

Trained in Digital Media Design, bringing hardware, software, and users together.

## Work Experience
### Product Designer II @ Microsoft
Jan 2024 – Present | Redmond, Washington, United States

### Creative Director @ Cart No.7
Jan 2023 – Jan 2024 | United States

### UX Designer @ curaJOY
Jan 2023 – Jan 2024 | Remote
Designed user interface & end-to-end UX(wireframes, high-fidelity
mockups, prototypes) for CuraJOY responsive dashboard to improve
user engagement by 13.6% & task completion rate by 26%.

Proposed & validated 3+ UX approaches w/ stakeholders to bring up
NPS by 8+ via analyzing competitive landscape audit.

Collaborated w/ Eng, PM, and Marketing teams to define MVP launch
scope and ensure UX deliverable quality in a timely manner.

Iterated design solutions based on user feedback to ensure WCAG
accessibility design standard & optimize user experience by
implementing user-oriented design principle.

Conducted 50+ user surveys & 8 user interviews to gather user
feedback & pain points to define business opportunity.

### Web Designer @ curaJOY
Jan 2023 – Jan 2024 | Remote

### Graduate Teaching Assistant @ Rhode Island School of Design
Jan 2023 – Jan 2023 | Providence, Rhode Island, United States

### Technology Assistant @ Rhode Island School of Design
Jan 2021 – Jan 2023 | Providence, Rhode Island, United States

### UIUX Designer @ VICE Media
Jan 2022 – Jan 2023 | Remote
Created & initiated UX design for Vice AI recipes product by
leveraging Google Material Design System.

Strategized & conceptualized 5+ UX approaches w/ stakeholders to
define business opportunities and improvement areas.

Partnered w/ UX Researchers to conduct user interviews w/ 20+
participants and A/B testings to define user needs.

Hold UX weekly to share design trends w/ xFN to advocate UX spirit.

### Research Assistant @ TransCultural Exchange
Jan 2020 – Jan 2020 | Boston, Massachusetts, United States

### UIUX Designer @ NetBrain Technologies Inc.
Jan 2019 – Jan 2020 | Burlington, MA, United States
Generated UX assets (50+ videos, posters, brochures, etc) and
strategized company social media account post plans for branding
promotion to bring up 34.2% user engagement.

Analyzed company social media accounts performance data by
diving into Google Analytics to optimize UX content plans, resulting
in 27.3% subscription increase.

Designed and implemented UX for company responsive B2B email
template via collaborating w/ Eng and PM teams to improve user
conversion and internal team working efficiency.


## Education
### Master of Fine Arts - MFA in Digital Media
Rhode Island School of Design
Jan 2021 – Jan 2023

### Bachelor of Arts - BA in Interactive Media
Brandeis University
Jan 2016 – Jan 2020


## Contact & Social
- LinkedIn: https://linkedin.com/in/jinhong-cai
- Portfolio: https://jcart.work
- Portfolio: https://jinhong-uiux-1eb4d4.webflow.io/

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Source: https://flows.cv/jinhong
JSON Resume: https://flows.cv/jinhong/resume.json
Last updated: 2026-03-30