# Jinthy M

> ServiceNow Developer | ITSM & Workflow Automation | REST API Integrations | Cloud & Data Analytics | San Jose State University Graduate | Former Accenture

Location: Mountain View, California, United States
Profile: https://flows.cv/jinthy

With a Master’s degree in Data Analytics from San Jose State University, I combine a strong background in ServiceNow development with a passion for data-driven problem solving. Over the past three years, I’ve worked extensively on designing and enhancing IT Service Management (ITSM) solutions, streamlining workflows, and building seamless integrations with external systems through REST APIs.

My technical toolkit spans ServiceNow scripting (Business Rules, Client Scripts, UI Policies), cloud platforms such as AWS, GCP, and Azure, as well as databases like MySQL and MongoDB. I also leverage modern analytics and visualization tools—including Tableau and Power BI—to translate raw data into meaningful insights.

Beyond platform development, I’ve explored applied AI and machine learning, developing practical solutions in areas like sentiment analysis, conversational chatbots, and computer vision. I enjoy tackling complex challenges, collaborating across teams, and creating solutions that improve efficiency while enhancing the end-user experience

## Work Experience
### Software Engineer @ Work4Flow
Jan 2025 – Present | California, United States

### ServiceNow Application Developer @ San José State University
Jan 2023 – Jan 2024

### Graduate Intern @ Regeneron - Medinfo Portal
Jan 2024 – Jan 2024

### ServiceNow Application Developer @ Accenture
Jan 2021 – Jan 2023 | Hyderabad, Telangana, India

### Associate ServiceNow Application Developer @ KIMFABS
Jan 2019 – Jan 2021 | Hyderabad, Telangana, India


## Education
### Masters in Data Analytics
San José State University

### Bachelor of Technology - BTech in Electrical, Electronics and Communications Engineering
G Narayanamma Institute of Technology and Sciences


## Contact & Social
- LinkedIn: https://linkedin.com/in/jmamillapalli

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Source: https://flows.cv/jinthy
JSON Resume: https://flows.cv/jinthy/resume.json
Last updated: 2026-04-10