Rider Core Experience team, continuing as lead designer for Trip Experience. Supporting partner teams in building into the Trip Experience Framework and continuing to evolve the framework and documentation as we get more use cases. Includes out-of-app tracking for both iOS and Android, the cancellation framework, post-trip, and new feature design within Trip Experience.

I work on the Rider Core Experience Team optimizing and redesigning frameworks on Uber’s flagship ride share app to facilitate the growth of our partner teams and their initiatives to improve rideshare for 93 million+ users in 70+ countries.

[MHCI+D Master's Capstone, Launch Advising] The product, E-IAP, streamlines a complex process of coordination for wildland fire incident management teams. It is a digital replacement of the paper-based Incident Action Plan that Incident Management Teams currently work 16 hours a day to create and distribute to firefighters on the field in large wildland fire incidents.

As Admissions Ambassador, I mentored prospective students by understanding where they are, where they want to be, and how a masters degree in HCI could fit into their goals for the future. I connected prospective students to current students and alumni with similar backgrounds and interests through my network for them to get a broader perspective. I also contributed to recruiting efforts for the future of MHCI+D including hosting prospective students in our classes, conducting webinars, organizing current students for recruiting events, and creating content to help prospective students get a genuine sense of our program.

Guided and mentored 31 students through the UX design process from research through to final design specifications over three courses and six months of instruction. At the time, these courses transition to being online due to the pandemic, and I was successful in facilitating the creation of an online learning community by advocating for digital group activities, additional cross-collaboration outside of set groups, and more workshops and jams. On a more granular level, I also built relationships with the students and introduced them to each other, and kept groups engaged with each other while clarifying goals and learning objectives. I was always available to students over Slack and Zoom to answer questions, mentor, and give feedback. And, I graded assignments, projects, papers.