# Joanie Lam

> Product Designer | CMU MHCI | AI Agents | Agentic AI | Human-AI Interaction

Location: San Francisco, California, United States
Profile: https://flows.cv/joanielam

With over eight years of design experience across organizations like J.Crew, Gap Inc., MARi.AI, NASA, Options MD (acquired by Resilience Lab), and One Treasure Island, I have worked with teams ranging from agile startups to large global organizations. My expertise spans diverse domains, including e-commerce, aerospace, healthcare, and civic services. I’m very passionate about designing the next generation of human-AI collaboration.

## Work Experience
### Designer @ One Treasure Island
Jan 2024 – Present | San Francisco Bay Area

### Founder / Designer @ traderjoans
Jan 2023 – Present
https://traderjoans.etsy.com

### Product Designer @ Options MD
Jan 2024 – Jan 2025
An AI-powered SaaS tool for psychiatrists, improving diagnosis accuracy, side-effect prediction, and symptom tracking for severe mental illnesses. (acquired by Resilience Lab)

### Lead Product Designer @ NASA Ames Research Center
Jan 2023 – Jan 2023 | Mountain View, California, United States
An AI-powered SaaS path-building tool for Mission Control personnel to shape the future of Artemis missions.

### Lead Product Designer @ MARi
Jan 2022 – Jan 2023 | Pittsburgh, Pennsylvania, United States
An AI-powered content creation and knowledge-sharing tool for a key federal stakeholder, leveraging AI/ML enabling users to access and share precise, tailored information.
(partnered with Google Cloud, Boeing, MARi, and Carnegie Mellon University)

### Associate Technical Designer @ Gap Inc.
Jan 2021 – Jan 2022 | San Francisco Bay Area
Award for Best Category Growth and Honorable Mentions for the Design Team in Q2 2022

### Graphic Designer @ Worldwidelabel
Jan 2019 – Jan 2021 | New York City Metropolitan Area

### Assistant Technical Designer @ TALLY TAYLOR INC
Jan 2018 – Jan 2019 | New York City Metropolitan Area

### Visual Designer @ J.Crew
Jan 2017 – Jan 2018 | New York City Metropolitan Area


## Education
### Master's degree in Human Computer Interaction
Carnegie Mellon University School of Computer Science

### Master's degree in Human Computer Interaction
Carnegie Mellon University

### Bachelor of Science - BS in Technical Design
Fashion Institute of Technology


## Contact & Social
- LinkedIn: https://www.linkedin.com/in/joanielam

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Source: https://flows.cv/joanielam
JSON Resume: https://flows.cv/joanielam/resume.json
Last updated: 2026-04-07