• Led UX design and strategy for Amazon Q's Developer AI offering in IDEs, creating intuitive interfaces that helped organizations successfully adopt and scale AI-powered development tools

• Designed novel interaction patterns for interpretable AI code generation, achieved new user retention goals through clear feedback loops and transparent system behaviors

• Built and validated enterprise-ready features through extensive research with large organizations, identifying and removing adoption barriers

• Established scalable design system (in collaboration with another designer) that enabled rapid iteration while maintaining consistency across complex AI workflows

• Led team of three designers to design a cohesive set of specialized AI agents, resulting in 30% productivity gains reported from early customers

• Prototyped new concepts in collaboration with scientists to validate technical feasibility and integrate into long-term planning

• Planned and owned execution of major initiatives for the Game Developer Experience organization, focused on implementing offers across platforms in partnership with first- and third-party game developers

• Improved mechanisms for internal and partner-facing delivery and tooling, directly impacting team velocity

• Joined the Microsoft Planner team within Office365

• Led initiatives to improve Planner's core experiences and integrations with Teams, Outlook, and ToDo

• Conducted user research to identify and remove enterprise adoption barriers, and partnered with the Accessibility User Research Collective (AURC) to conduct a 50-person study on unique task management needs for people with disabilities

• Established an A/B experimentation program in partnership with Optimizely, running 17 conclusive experiments in first year

• Built robust feedback loops through direct customer engagement, in-person speaking, and building an online community of users

• Interned on the Site Reliability team, focused on incident management tooling

• Remained on staff part-time during school year to continue managing initiatives