Lead researcher for AI and community feature innovations to enhance trust, safety, and interaction for Ring home security devices.

Lead research that is shaping product experience for a new banking portal tailored to startup founders. Focus on critical areas such as Onboarding, AI Search, AI business Insights/analytics, and the mobile banking experience.

Initiated Force For Good - Design Edition, which extended JPMC’s design and research services, creating pro bono solutions for 8 non-profits.

Mentor and develop junior to mid-level researchers by setting clear research objectives, streamlining the learning of methodologies, and elevating the rigor and quality of research outputs.

Reduced onboarding time by 75% and drove operational efficiency through research insights for Onboarding, Dashboard, Quick Actions, and Fees for a Commercial Real Estate payments platform.

Taught two courses: Senior Project Research and Portfolio in the Industrial Design Program.

Created solutions for Circulo de Credito to support consumers without a credit history, helping the company better understand and engage this market while fostering credit conditions that promote financial well-being and trust.

Conducted Research for Whirlpool in the ‘Future Kitchen’ space which led to cutting edge ideas that included the implementation of AI, as well as AR/VR into their products.

Additional clients included Dubai Department of Tourism, Palo Alto Networks, and New Republic Pictures.