# Joanna Yoon

> User Experience Designer at S&P Global

Location: New York, New York, United States
Profile: https://flows.cv/joannayoon

Product manager-turned designer who leverages analytical skills to make data-driven design decisions. 

www.joannayoon.design

## Work Experience
### User Experience Designer III @ S&P Global
Jan 2024 – Present | New York City Metropolitan Area
Risk and Valuation Services (RVS)

### Associate Director, UX @ RAPP
Jan 2023 – Jan 2024 | New York, New York, United States
Client: Spectrum Enterprise

### User Experience Designer @ Atos
Jan 2020 – Jan 2023 | New York City Metropolitan Area
Clients: Options Clearing Corporation (OCC), National Grid, Johnson & Johnson, Morgan Stanley

### User Experience Designer @ Media and Social Change Lab, Columbia University
Jan 2019 – Jan 2021 | New York City Metropolitan Area
• Design digital fake news game, LAMBOOZLED!, based on research insights to improve media literacy
• Facilitate design exercise (sponsored by Thomson Reuters) with middle school students and educators for user feedback and design iteration
• Nominated to present digital prototype at National Association for Media Literacy Education (NAMLE) conference

### UX Design Consultant @ Better.com
Jan 2019 – Jan 2019 | New York City Metropolitan Area
• Fully oversaw UX research and design to support homeowners easily buy insurance; user conversion increased by 80%
• Collaborated with Product Management, Engineering, and Data Science to build product strategy

* Better.com ranked #1 in "2020 LinkedIn Top Startups"

### Product Manager @ 500 Startups
Jan 2018 – Jan 2019 | Gangnam-gu, Seoul, Korea
• Created and grew startup education website at scale to reach +120% weekly subscription in six months and 4.8/5 NPS score

### Marketing and Community Coordinator @ 500 Startups
Jan 2017 – Jan 2018 | Gangnam-gu, Seoul, Korea

### Account Coordinator (Large Customer Sales) @ Google
Jan 2016 – Jan 2016 | Gangnam-gu, Seoul, Korea
• Consulted auto/tech clients for digital growth by pitching Google ad products; 45% increase in sales revenue MoM

### PR Intern @ Edelman
Jan 2015 – Jan 2015 | Jung-gu, Seoul, Korea

### Research Assistant @ Financial Times
Jan 2014 – Jan 2014

### Research Assistant @ Maeil Business Newspaper
Jan 2013 – Jan 2013


## Education
### Master of Arts - MA in Instructional Technology and Media
Columbia University

### UX Design Fellow
General Assembly

### Bachelor's Degree in East Asian Studies
Washington University in St. Louis

### Chinese Studies
Tsinghua University

### High School
The Hockaday School


## Contact & Social
- LinkedIn: https://linkedin.com/in/joannayoon
- Portfolio: https://joannayoon.design

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Source: https://flows.cv/joannayoon
JSON Resume: https://flows.cv/joannayoon/resume.json
Last updated: 2026-03-29