Led the 0→1 redesign of an enterprise SOX Financial Audit & Compliance platform, owning the Evidence Management pillar. Designed end-to-end UX for complex multi-role audit workflows, introducing AI enabled sampling, matrix testing, and evidence management, and unified fragmented legacy tools into a scalable platform.

I was a lead product designer for the Tanzu Application Platform, an Enterprise B2B SaaS solution, responsible for developing the design vision for the Application Accelerator. My main objective was to create a streamlined path to production, including an optimized user experience across all stages, from Tanzu Developer Portal to Integrated Development Environments (IDEs). The product was successfully launched on the Tanzu Application Platform and integrated into developer IDEs, which led to the onboarding of key customers. The product was presented and demoed by leadership at global VMware conferences. My work also played a significant role in the more extensive and complex Tanzu design vision work and unified design systems, which involved cross-functional design and engineering teams.

As the first UX lead for Refinery Optimization Advisor, a commercial AI product, I spearheaded product design and user research initiatives. Through user observation and interviews, I analyzed complex work processes and synthesized insights into actionable recommendations influencing the product roadmap. I was responsible for designing the first MVP product and successfully transitioning to a full-scale production launch. The launched product increased operational efficiency by 17%. In addition to the core design responsibilities, I contributed to building a high-performing UX Design and Product team by overseeing recruitment and mentoring.

I worked as a UX design manager for the Advance Analytics team, managing a team of three designers. Our primary responsibility was to design and explore analytical web applications, dashboards, and internal portals, working directly for the office of the CIO. We collaborated with various stakeholder groups within USPS to conduct user research, lead design workshops, gather project and data requirements, create wireframes, build prototypes, and test. As the core design team, we directly interacted with USPS executives to prepare and present to senior leadership and the board of directors.

Led large-scale UX research projects for Intel’s key UX initiatives. Collaborated with UX product teams (PC & Mobile Computing, Perceptual Computing, Intel Security) and corporate marketing stakeholders to lead UX research roadmap and incorporate research findings to all stages of product development life cycles to enhance product strategy.