I lead AI‑enhanced design workflows across product and engineering while building the foundation of Consensus’ modern design practice. As the organization’s sole design expert, I define the design vision, establish scalable systems, and deliver human‑centered experiences across a complex product portfolio.

Key Contributions

Introduced AI‑driven design and engineering workflows to accelerate prototyping, documentation, and cross‑team collaboration.

Built the groundwork for a scalable, company‑wide design system and component library to unify product experiences and improve development velocity.

Conducted comprehensive product audits and translated insights into a clear UX strategy and iterative improvement roadmap.

Designed end‑to‑end experiences across web and mobile, including wireframes, flows, prototypes, and high‑fidelity UI.

Applied human‑centered design principles to ensure solutions align with real user needs and business goals.

Ensured accessibility alignment with WCAG standards and integrated accessibility considerations into core design processes.

Supported experimentation through design variations for A/B and multivariate testing.

Partnered closely with Product and Engineering to translate complex requirements into intuitive, user‑focused solutions.

Created and maintained documentation for the design system, UX principles, and process guidelines.

Mentoring UX and product designers and product owners on career development, design systems, AI-enhanced workflows, and enterprise design strategy.

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Directed the transition from Sketch to Figma, improving team

collaboration and reducing costs by streamlining the

design process.

UX/UI implementation of AI/ML solutions, such as AWS Textract and

AWS Language Translator, enhancing accessibility for state

Medicaid sites and improving call center operations.

Worked closely with research teams to guide data-driven design

decisions, ensuring user needs and business goals were aligned.

Collaborated with product owners to define requirements and

prioritize features.

Partnered with development and engineering teams to ensure

smooth implementation of design solutions and maintain

consistency across platforms.

Focused on accessibility, ensuring that designs meet WCAG

standards to create inclusive user experiences for all audiences.

Managed budgets and resource allocation, executing projects on

time and within budget while maintaining high-quality standards.

I lead the design of credit card and digital lending products for major clients such as Home Depot, Best Buy, Costco, and Macy's. I drive creative direction and innovation through design thinking, ensuring that our teams deliver best-in-class, cloud-based SaaS products that meet both business goals and user needs. My leadership in UX strategy and cross-functional collaboration has resulted in seamless, scalable solutions that enhance customer satisfaction and engagement.

I also played a pivotal role in the migration from Sketch to Figma, optimizing our design process and fostering better collaboration across design, development, and product teams. By streamlining workflows and integrating user-centered design principles, I’ve led initiatives that consistently exceed client expectations and deliver exceptional user experiences across multiple platforms. My ability to navigate complex SaaS product design and maintain a user-first approach has been instrumental in the successful delivery of high-performing digital services.

As Vice President, Creative Director of UX/Social at Goodfuse Communications, I lead the creative direction and strategy for user experience and social media initiatives, working with clients like Pfizer, Owens Corning, and the Gilda Radner Club. I oversee a multidisciplinary team to create innovative digital experiences that align with client objectives. My role involves collaborating with cross-functional teams to ensure creative output drives brand consistency and engagement across platforms, while delivering impactful, measurable results for our clients. My leadership fosters creativity and enhances user experience across all projects.