Designed and launched an agent-based analytics architecture enabling LLM tool-calling across structured datasets, documents, and enterprise systems — directly contributing to a 3x expansion of platform deployment across existing enterprise accounts.

Built governance and safety frameworks enabling secure enterprise deployment of generative AI, including PII protection, audit trails, and policy enforcement — a key differentiator in regulated industry sales.

Defined platform architecture integrating RAG pipelines, natural language querying, and agent orchestration across GPT, Claude, Gemini, and open-source LLM ecosystems.

Accelerate product alignment by prototyping concepts in Figma and AI tools before engineering handoff, reducing iteration cycles and stakeholder misalignment.

Serve as engineering delivery lead and informal technical mentor, managing sprint-level deliverables and guiding engineers on product quality and reliability standards.

Collaborate with sales and solutions leadership to translate Fortune 500 customer requirements into scalable platform capabilities.

Guided the Einstein Prediction Builder team through a new model creation workflow redesign after their primary designer left

Redesigned and launched the Einstein Discovery data exploration experience. This complete redesign improved wayfinding, navigation and insight clarity.