# Joey Nguyen > Full Stack Software Engineer Location: Brooklyn, New York, United States Profile: https://flows.cv/joeynguyen Software engineer experienced in building full-stack web applications using Javascript with React to create dynamic front-ends as well as Node.js/Express to design backends with RESTful APIs. I also have experience managing data storage with various SQL and noSQL databases such as MySQL, PostgreSQL, and MongoDB. I enjoy problem solving and have a passion for learning new technologies, especially those that enable me to craft high-impact solutions. ## Work Experience ### Full Stack Engineer @ Abstract Jan 2024 – Jan 2025 | Brooklyn, New York, United States ### Software Engineer @ BetterCloud Jan 2022 – Jan 2024 | New York, New York, United States ● Implemented the form logic and next/previous button logic for Custom Integration Array Support which improved custom integration UX for over 4000 users ● Redesigned the component architecture for Branching Workflows, drastically reducing overall complexity and improving code readability and maintainability as well as implemented the frontend Else/If branching logic ● Incorporated unit and snapshot testing for React components and hooks, which resulted in overall test coverage above 90% ● Conducted PR reviews and paired programming sessions to maintain code quality standards ● Collaborated with UX, PMs, managers and external engineering teams in sprint planning efforts for new features ### Customer Engineer @ BetterCloud Jan 2022 – Jan 2022 | New York, New York, United States ● Developed 60+ custom 3rd party integrations leveraging expertise in Javascript, Node.js, REST APIs and OAuth to solve unique use cases for over 40+ clients ● Led over 100+ live 1:1 paired programming and debugging sessions which aimed to guide and enable users to build custom integrations independently, increasing custom integration conversion rate by 20% ● Spearheaded an initiative to develop script templates and documentation to deliver alongside custom integrations which lowered the amount of custom integration support tickets by 15% ### Associate Customer Engineer @ BetterCloud Jan 2021 – Jan 2022 | Manhattan, New York, United States ### Assistant Manager, Programmatic @ Levi Strauss & Co. Jan 2019 – Jan 2020 • Worked cross-functionally with engineering team to add tracking pixels to Levi.com to track media attribution • Managed agency relationship for programmatic which involved daily communication, strategy, and objective-setting • Spearheaded testing incrementality of display remarketing media which resulted in savings of $90k in media spend • Owned performance marketing for Levi.com Canada and drove +185% YoY growth in revenue and +144% YoY growth in site traffic ### Marketing Coordinator, Programmatic Display @ Levi Strauss & Co. Jan 2018 – Jan 2019 | San Francisco, California ### Programmatic Analyst @ DigitasLBi North America Jan 2017 – Jan 2018 | San Francisco, California • Execute and manage million-dollar online media campaigns for various clients on a variety of buying platforms • Optimize campaigns using tactics such as bid multiplying, dayparting, site list optimizing, geo fencing, and audience targeting • Develop and present client-facing decks that showcase campaign performance and highlight key insights • Manage the delivery of creative assets, insertion orders, campaign items, and all relevant campaign documentation • Handle all 3rd party relationships as well as facilitate new opportunities for vendor partnership • Work with multiple teams internally to traffic, implement, and QA ad tags ### Digital Marketing Intern @ MIE Solutions Jan 2017 – Jan 2017 | Garden Grove, California • Generated sales opportunities by engaging with potential clients through telephone and email • Executed A/B testing strategy to “Quick Tips” email campaign to positively affect KPI such as CTR and bounce rate • Developed assets such as video testimonials, client case studies, and blog content to strengthen branding strategy ### Marketing Intern @ Ditto.com Jan 2016 – Jan 2016 • Analyzed Google Analytics and Union Metrics data using KPI spreadsheets to measure, track, and optimize growth • Curated content, created captions, and scheduled for Instagram, Facebook, and Twitter to increase reach and engagement • Identified key competitors and influencers in eyewear retail industry to improve market reach and social media strategy ### Video Game Committee Member @ Business Careers in Entertainment Association Jan 2016 – Jan 2016 • Implemented networking strategy which involved cold-emailing/cold-calling which grew BCEC’s exposure and network pool • Generated $200 from fundraising campaign to finance club activities/events • Planned committee networking events that garnered 30-60 attendees per event ### Social Media Intern @ SwipeShop Jan 2015 – Jan 2016 | Berkeley • Increased Weekly Total Reach by 254.3%, total Facebook Page likes by 2.1%, and Page Engagement by 370% • Evaluated SwipeShop’s Facebook insights to create more effective content for target audience • Developed content schedule for SwipeShop UCB Facebook page in order to establish a consistent social media presence ### Sales Representative @ Inditex Jan 2014 – Jan 2015 | Costa Mesa, CA • Utilized expertise in fashion trends to increase average weekly sales by $3000 • Balanced $500+ cash daily on cash registers • Led store closings and helped maintain team efficiency ### Barista @ Tapioca Express Jan 2013 – Jan 2014 | Costa Mesa, California • Tended to customers with a sense of urgency and emphasis on customer service • Maintained a friendly, clean, and comfortable atmosphere for customers • Ensured that every drink was made to every customer’s satisfaction ## Education ### Bachelor of Arts (B.A.) in Economics University of California, Berkeley Jan 2015 – Jan 2016 ### Advanced Software Engineering Immersive Hack Reactor Jan 2020 – Jan 2020 ### Transfer in Economics Orange Coast College Jan 2013 – Jan 2015 ## Contact & Social - LinkedIn: https://linkedin.com/in/joeylnguyen - Website: https://joeynguyen.me/ --- Source: https://flows.cv/joeynguyen JSON Resume: https://flows.cv/joeynguyen/resume.json Last updated: 2026-03-23