Adapted to a new industry and started a business during the pandemic

Used Instagram, Facebook, and Google Ads to develop a fan base and attract customers

Emphasized clear, precise communication throughout departments and team members enabling efficient problem solving in fast-paced, high pressure situations

Frequently requested by name out of a staff of 20 by customers who expected Michelin Star perfection

Through personability and a strong attention to detail maintained a gratuity average of 24.5% - well above the staff average

Developed hands-on training and education for opening team of 45 servers and 13 bartenders

Built interactive financial tracking sheets for tipped employees allowing immediate information to the staff as well as essential data for payroll

Facilitated daily communication between heads of the kitchen and bar departments to maintain the accuracy of our regularly rotating menu while providing thorough recipe and allergen information front of house