Working on the first Latam Branch creating a mobile app (Fintech) for Pago Efectivo under the PaySafe company.

● Lead designer for the first Pago Efectivo app.

● Create and lead discovery and UX research processes in Peruvian market, building the product roadmap with timeframes.

● Led stakeholder and development meetings, getting requirements and consensus on design, product and technical features.

● Lead the first launch of the app within a new market. Managed KPI and success factors for the first launch.

● Establish a Design System and Lean UX process for the product, taking ownership of the design and documentation.

● Lead and propose branding ideas along with MKT team in order to cater to local market. This also impacts the look and feel of the app, ensuring usability, perception and understanding of customers and users.

● Created a communicational channel to shorten the bridge between Design and Development, un both Spanish and English, thus making delivery and further shipment more efficient.

● Collaborated constantly with a multi-cultural and cross-functional team, being those Product and ● Development to enhance the Ideation process, while managing stakeholder meetings with Directos around the world to get buy in into our decisions.

Working on the COX2M branch, from Cox Communications, which focuses on IoT platforms, I work with a cross-functional team to ensure that the Mobile app Kayo reaches its business goals.

● Lead designer for Kayo, a Mobile app that uses IoT technology to manage small business fleet.

● Met business revenue goal 4 months before the planned time, by conducting research and growth strategy along Product Team, improvement of CX, and successful continuos delivery.

● Establish a Design System and Lean UX process for the product, taking ownership of the design.

● Lead a consultant designer, ensuring the DNA of Kayo and consistency across the app, while ideating, creating, testing and documenting, new concepts up to full features to release.

● Created a communicational channel to shorten the bridge between Design and Development, thus making delivery and further shipment more efficient.

● Collaborated constantly with a multi-cultural and cross-functional team, being those Product and ● Development to enhance the Ideation process, while managing stakeholder meetings with C-level to get buy in into our decisions.

● Collaborated with Customer Support and Marketing to make sure every touchpoint of the Customer is satisfactory.

Working on the COX2M, under COX Communications branch of IoT communications, as a designer for LotVision web platform.

● Senior UX designer for LotVision, a platform that uses IoT power to manage dealerships and auctions in the Automotive Industry.

● Established and built a Design System along with UX team.

● By the use of a Design thinking double-diamond method, built and tested several features to improve the platform.

● Re-designed the whole platform for a enhanced experience and scalability.

● Collaborated with the UX team in ideation, creation and testing for shipment, while shortening the bridge between Developers and Design.

● Suggested/Researched Javascript Libraries to ensure a faster shipment into production.