# Johnathan Hart

> Senior Product Manager

Location: Oakland, California, United States
Profile: https://flows.cv/johnathanhart

## Work Experience
### Senior Product Manager @ Fandom
Jan 2024 – Present | United States
Product Manager building UGC and gameplay platforms that serve both creators and developers at scale on desktop and mobile devices.

Lead A/B testing and experimentation across gameplay utilities, video engagement, and UGC features to optimize user behavior.

Design multi-layered trust & safety systems that enable open contribution while protecting platform integrity.

Drive gaming strategy across player-focused utilities, content discovery, and guide creation (long-form + short-form).

Focused on out-of-game player experiences that deepen engagement across games, video, and community content.

### Senior Product Manager @ Genvid Holdings Inc.
Jan 2022 – Jan 2024 | Remote
- Establish end-to-end business goals for a new type of free-to-play live experience from market research, concepting, dev, launch, and live operations
- Innovate and iterate on new monetization models based around narrative influence
- Define the desired data instrumentation for all features
- Design and balance in-game economy, user onboarding, as well as all retention and monetization features

### Product Manager @ Playco
Jan 2021 – Jan 2022 | Mountain View, California, United States
- Own creation of new titles end to end. From market research, conception, prototyping, development, launch, and live phases
- Write product requirements documents (PRDS) for new features and drive product development with a team of engineers, product managers, artists, platform operations, and more
- Own the product roadmap and KPIs
- Design A/B and multivariate tests to optimize features
- Manage in-game economy including pricing, sales, and seasonal content
- Lead sprint/task management, stand-ups, and scrum meetings

### Player Investment Designer/Product Manager @ Ubisoft
Jan 2019 – Jan 2021 | San Francisco, California
- Design and oversee implementation of all systems relation to retention, progression, and monetization 
- Create and run the live strategy with an emphasis on Games as a Service (GaaS)
- Helped design and build subscription based music learning software for multiple instruments
- Design player on-boarding experiences and monitor the health of our early retention funnel
- Work on Subscription (SaaS), Free to Play, and Premium gaming models
- Create and manage CRM campaigns aimed at engagement and winback
- Define product metrics, objectives, and key results to help guide, prioritize, and measure the success of features and games

### Monetization Specialist @ Ubisoft
Jan 2018 – Jan 2019 | San Francisco, California

### PRM Manager @ Wargaming America
Jan 2017 – Jan 2019 | Emeryville
- Optimize Live Operations performance by designing and executing comprehensive A/B Tests to targeted audiences and following up with rapid, data-driven iterations
-Design, test, and implement retention and monetization strategies for every part of the player experience (CRM, onboarding, conversions, in-game events, winback, etc.) through monitoring and analyzing real-time behavior and player feedback
- Project manage Business Intelligence (B.I.) and Player Relationship Management Platform (PRMP) teams; responsible for execution and analysis of Live Ops services across seven titles/products
- Collaborate across departments on issues related to Live Ops activities (Development, Production, Asset Production, Community Management, Customer Support)

### Associate Game Analyst @ Wargaming America
Jan 2016 – Jan 2017 | Emeryville
- Design, draft, and produce reports and analysis based on specific business requirements, using data from game servers, web analytics tools, research surveys, and financial databases.
- Design and implement monetization strategies based on analysis of player behavior and past performance. 
- Provide forecasting and analytical support for game design, development, testing and operations, including player journey and engagement, gameplay balance, player retention, and monetization.
- Work with Data Engineers on data requirements, game telemetry design, dashboards, and KPI reporting.
- Support marketing and financial analysis including funnel analysis, media campaign performance, and KPI tracking.

### Community Manager @ Wargaming America
Jan 2014 – Jan 2016 | Emeryville
- Assisted in the management of Community staff to achieve organizational KPI’s.
- Planned, organized, and ran Wargaming shows and player events.
- Implemented strategies designed to engage and strengthen the community while synching with global offices to ensure parity across all regions. 
- Created and coordinated messaging and content across all languages and platforms, communication of new product features, and implementation of promotions, including brand activation.
- Monitored all measured indicators of community satisfaction and engagement, providing detailed feedback to various departments.
- Recommended community initiatives based on all metrics and feedback.
- Built and maintained relationships with key community influencers, identifed and leveraged user-generated content, and fostered the growth of external Wargaming communities through promotion of fan-created sites, resources, and tools.
-Managed a team of Community Coordinators and ensured their ongoing training and development.

### Community Lead @ Wargaming America
Jan 2012 – Jan 2014 | Emeryville
- Managed a team of Community Coordinators across six products and multiple languages.
- Created and implemented a training program for onboarding and continued education in community management.
- Execute community-facing initiatives including creation of video and written content, Organised Play experiences, live streams, guides, and more. 
- Designed and implemented social media strategy across all platforms and multiple languages.

### FQA/Format Tester @ Sony Computer Entertainment America LLC
Jan 2010 – Jan 2012 | Foster CIty, CA
- Responsible for identifying and reporting bugs and compatibility issues found within software, hardware, and firmware throughout various development phases of Sony products.	
-  Worked closely with Developers and QA Teams to ensure bug fixes and provided critical feedback.
-  Generated clear and concise written and verbal reports. 
-  Made sure there were no legal violations of Sony's Technical Requirements Checklist.


## Education
### Bachelor of Arts (B.A.) in History
UCLA


## Contact & Social
- LinkedIn: https://linkedin.com/in/j-hart

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Source: https://flows.cv/johnathanhart
JSON Resume: https://flows.cv/johnathanhart/resume.json
Last updated: 2026-04-05