# John Hess

> Experienced Software Engineer

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/johnhess

## Work Experience
### Staff Software Engineer @ Kyruus Health
Jan 2024 – Present

### Software Engineering Manager @ Fountain
Jan 2022 – Jan 2023
- Managed 3-5 engineers of varying skill levels (Entry-level - Staff), resulting in:
      - 100% of team receiving performance-based pay increases and/or promotions
      - Zero voluntary turnover
- Transformed hackathon-winning prototype into revenue-generating product
over the course of three months using Typescript, NodeJS, React, and MongoDB
- Modernized legacy features using React and API contracts, achieving 10%+
increase in conversion rates and 95% test coverage
- Implemented consent management, bringing product into full compliance with
data privacy laws

### Senior Software Engineer @ Fountain
Jan 2020 – Jan 2022 | San Francisco, California, United States
- Executed zero downtime, major upgrade of monolith app (Rails 4 → 5)
- Standardized monitoring and observability strategy, ensuring escalation of
high-impact issues and reduction of alert fatigue
- Optimized background job processing to reduce compute expenditure
- Improved front end performance with backend caching and frontend
code-splitting to reduce bundle size

### Software Engineer @ Fountain
Jan 2018 – Jan 2020 | San Francisco Bay Area

### Software Engineer @ University of Michigan
Jan 2016 – Jan 2018

### Full Stack Software Engineer @ Whatify
Jan 2017 – Jan 2018 | Greater New York City Area
- Engineered tiered subscription module in Ruby on Rails with Stripe API integration to provide revenue stream and
establish subscription-based user permissions.
- Refactored and pruned over 50,000 lines of legacy code, improving modularity and boosting performance.
- Implemented complete front-end redesign in Sass and JS, increasing flow, usability, and responsiveness of app.
- Collaborated with 5-10 team members in agile development process to ensure prompt delivery of features.

### Full Stack Software Engineer @ MyHealthEd, Inc.
Jan 2017 – Jan 2017 | San Francisco Bay Area
- Rapidly built and iterated upon a responsive mobile web prototype built in Ruby and JavaScript, enabling the
team to test and validate hypotheses around usage of the product.
- Implemented Google Analytics and synthesized output to provide meaningful data on usage and engagement.
- Ensured 100% test coverage including unit and integration tests with RSpec and Capybara.


## Education
### Bachelor of Arts in Economics, Spanish
University of the Pacific
Jan 2004 – Jan 2008


## Contact & Social
- LinkedIn: https://linkedin.com/in/hessjohnt
- Website: http://alookatommorow.github.io

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Source: https://flows.cv/johnhess
JSON Resume: https://flows.cv/johnhess/resume.json
Last updated: 2026-03-22