# John Louie

> Senior Software Engineer

Location: Lynnwood, Washington, United States
Profile: https://flows.cv/johnlouie

Always eager to learn new technologies!

## Work Experience
### Senior Software Engineer @ Alaska Airlines
Jan 2024 – Present | Washington, United States
Working on systems related to Atmos Rewards enrollment and account preferences using C# and .NET for the back-end and Typescript with React for the front-end

* Built new enrollment pages for Alaska’s loyalty program and added new features such as Playwright tests, rate limiting, reCAPTCHA, and server-side rendering to increase reliability and reduce bot attacks
* Updated the team's services to prepare for a CRM migration from Siebel to Midas and handled part of the launch for the team
* Successfully launched a rebrand of the enrollment and account preferences pages in a big bang rollout for the Atmos Rewards release
* Developed an audit trail feature for our customer care agents that allowed them to track updates made to profiles so they can provide better assistance for our guests
* Continuing to move crucial pages/features on the Alaska Airlines website off of the old monolithic project and into their own SPAs/services which has streamlined the deployment process and allowed the team to move away from costly manual verification processes

### Senior Software Engineer @ Prescryptive Health, Inc.
Jan 2021 – Jan 2023 | Redmond, Washington, United States
Worked primarily on back-end code building microservices for core products that leveraged various Azure services such as blob storage, Application Insights, Service Bus, and more

* Built a tool to simplify the onboarding process for new pharmacies that allowed a single member of the support team to do a job that required multiple developers and PMs
* Created the Provider Reporting Service that submitted COVID-19 test results to the CDC's Report Stream platform thereby automating a pharmacy's public health reporting
* Developed a new back-end using federated architecture with Apollo written in Typescript to support the launch of MyPrescryptive 2.0
* Trained front-end developers in back-end tools and C# which led to 5 members of the team becoming full-stack engineers

### Software Engineer @ Wimmer Solutions / Prescryptive Health, Inc
Jan 2020 – Jan 2021 | Redmond, Washington, United States
Built a tool to quickly onboard new customers and handled all of the support tickets related to customer onboarding. Converted to FTE.

### Software Engineer @ VitalSource IT / Doosan GridTech
Jan 2020 – Jan 2020 | Seattle, Washington, United States
Integrated new features and maintained the code base for Doosan GridTech’s Asset Controller, a
platform which allows clients to aggregate and optimize their distributed energy resources.

* Developed a feature that allows Modbus devices to shutdown, reset, or stop any associated
energy resources
* Improved the alarm system for the Asset Controller by adding a feature that changes when an
alarm will surface on a more granular level
* Modified XML schemas to configure flagship energy storage products for new deployments

### Software Engineer @ bLoyal
Jan 2016 – Jan 2020 | Redmond, Washington, United States
Designed and developed core back-end service components for the bLoyal SaaS loyalty platform using C#, .NET, SQL, and Azure

* Implemented REST APIs to get new clients deployed faster and reduced the amount of manual work to configure a new client's account
* Developed a system that accrues points and awards money to gift cards which alleviated the need for our partner to spend days each month calculating the awards by hand
* Greatly improved mailing service performance which allowed bLoyal to stop offering discounts due to slow performance and start charging full price
* Refactored order processing, an integral part of bLoyal's product, to improve performance and allow for easier maintenance
* Managed integrations with third party services for shipping compliance and payment processing

### Software Developer @ Chronos VR
Jan 2015 – Jan 2016 | Seattle, Washington, United States
Published an HTC Vive game on Steam called Astroderps using UE4 and Blueprints

* Programmed the player's virtual reality controls to allow for smooth manipulation of objects
* Created a menu system compatible with a virtual reality environment from scratch
* Designed and implemented various puzzles, levels, and gameplay elements
* Scheduled and managed weekly group meetings and project builds
* Collaborated with multiple artists and a sound designer to fine tune visuals and audio
* Developed a player character that could be used with a mouse and keyboard so team members could test the game without a VR headset


## Education
### Bachelor's Degree in Computer Science and Software Engineering
University of Washington Bothell
Jan 2012 – Jan 2015

### Associate of Arts (AA)
Edmonds College
Jan 2010 – Jan 2012


## Contact & Social
- LinkedIn: https://linkedin.com/in/louiejohn

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Source: https://flows.cv/johnlouie
JSON Resume: https://flows.cv/johnlouie/resume.json
Last updated: 2026-03-23