# John Matthew C.

> Software Application Engineer/Developer

Location: Hackensack, New Jersey, United States
Profile: https://flows.cv/johnmatthewc

An innovative developer with a passion for creating reliable applications, possessing excellent problem-solving skills, dedication to quality, and a strong drive for continuous improvement. Known for motivation, work ethic, and a positive attitude, approaches challenges with enthusiasm and consistently delivers exceptional results. Demonstrates strong time management and organizational skills, effectively handling multiple projects and meeting deadlines. A lifelong learner, actively seeking opportunities for professional growth, and staying updated with the latest industry trends and technologies. Collaborative and skilled in communication, fosters teamwork, and effectively conveys complex ideas to technical and non-technical stakeholders.

## Work Experience
### Software Developer @ Interstate Waste Services, Inc.
Jan 2025 – Present

### Dedicated Client .NET Developer @ Made4net
Jan 2024 – Jan 2025
- Enhanced Operational Visibility: Designed and implemented high-level dashboards to display key warehouse metrics, such as order fulfillment and inventory statistics, improving client visibility and decision-making.
- Streamlined Data Integration: Developed robust interfaces and plugins for importing SKUs, orders, and updating SQL tables, reducing manual processing time by at least 40%.
- Optimized Reporting Systems: Created and automated export reports for receipts, inbounds, and shipment data, enhancing accuracy and efficiency in tracking logistics across multiple consignees and brands.
- Improved Order Management: Implemented features to support new order types and value-added services, resulting in an improvement in order tracking and accuracy.
- API and Front-End Development: Built secure API transactions to facilitate seamless data exchange between endpoints and ERP systems, while enhancing the front-end with additional fields for comprehensive information display.

### Application Support Engineer & Developer @ Made4net
Jan 2023 – Jan 2024 | Teaneck, New Jersey, United States
-Optimized Application Support Operations
Successfully managed and resolved over 500+ client support tickets for a Warehouse Management System (WMS), addressing critical issues such as login errors, stuck orders, inventory allocation conflicts, routing discrepancies, and system slowdowns, ensuring 99.9% uptime and seamless operations for clients.
-Streamlined Database Performance and Reliability
Executed comprehensive database maintenance, including indexing, archiving, backups, recovery processes, and statistics updates, which improved system performance and reduced downtime incidents.
-Delivered Custom Development Solutions
Developed software features tailored to client requirements, such as a Buyer Expert System enabling seamless communication between vendors, and buyers. This system facilitated critical EDI transactions (855, 810, 860) and supported real-time updates for pricing, costs, and inventory, increasing operational efficiency.
-Enhanced User Experience and Reporting
Designed and implemented user-friendly screens and dynamic reporting pages for WMS, including real-time updates on expiry dates, serial tracking, load statuses, and location counts, improving inventory accuracy and reducing manual processing time.
-Proven Problem Solver and Innovator
Diagnosed and resolved complex WMS issues, including wave order processing delays and SKU attribute mismatches, while proactively implementing solutions to prevent recurrence, resulting in a 35% reduction in support escalations.

### Manager @ Extra Space Storage
Jan 2021 – Jan 2023 | Jersey City, New Jersey, United States

### Automotive Technician @ Basokie Autoshop
Jan 2020 – Jan 2021

### Pharmacy Technician @ CVS Health
Jan 2019 – Jan 2020 | Hazlet, New Jersey, United States
Store Associate and Pharmacy Tech


## Education
### Bachelor's degree in Computer Science
Montclair State University

### Associate of Science - AS in Computer Science
Brookdale Community College


## Contact & Social
- LinkedIn: https://linkedin.com/in/john-matthew-c-8028a2212

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Source: https://flows.cv/johnmatthewc
JSON Resume: https://flows.cv/johnmatthewc/resume.json
Last updated: 2026-04-13