Experience
2019 — Now
2019 — Now
• Working with early-stage start-ups to flush out ideas and concepts, creating designs and conducting research to find MVP
• Working with non-profit on both offline designs, as well as product design solutions for both mobile and web
2019 — 2023
2019 — 2023
San Jose, California, United States
2014 — 2018
2014 — 2018
San Mateo
• Led team in the US, supporting design efforts for web, mobile & offline channels; businesses included:
Alibaba.com, AliExpress, Alibaba Cloud, Alipay, Tmall, Investor Relations, and globalization efforts.
• Re-branded AliExpress e-commerce platform increasing worldwide desktop traffic by 366%.
• Conducted user studies for B2B, that guided design direction which increased engagement
• Launched chat bot design framework for B2B platform, helping buyers and supplier engage fluently
2011 — 2014
2011 — 2014
• Managed UX process for next-gen Reader Store: conducted market analysis, current user survey;
created prototypes / wireframe / written specifications using responsive design.
• Reduced the development time for the Reader Mobile Application as a front-end Android developer,
working directly with the layout files to maintain design integrity.
• Led communications with the international team to provide visual mockups based on written
specifications.
2011 — 2011
2011 — 2011
• Created product discovery marketing pages to cross promote within the Intuit brands.
• Increased user’s discovery of products by 20% in the Quickbooks Online SaaS product line.
• Partnered with different team members to build an online style guide to create visual consistency.
Education
University of California, Santa Cruz