Collaborated with product managers, engineers, and an additional designer to build the first version of a new enterprise charging platform. Features included: access control, bulk pricing, charging site and asset details, financial statements portal, firmware campaigns, multi-tiered energy pricing, log search, and remote charging.
Facilitated user research studies by writing interview questions and tasks, building interactive prototypes, and administering usability tests.
Searched for discrepancies between delivered designs and a staging environment to conduct quality assurance while creating JIRA tickets for each finding and documenting the issue for cross-functional stakeholders.
Worked with designers from different teams to conceptualize and provide regular feedback to establish a new design library.
Partnered with product managers, engineers, and customers to design and ship various enterprise SaaS offerings for the cloud market.
Contributed to the delivery of products and features through wireframing and prototyping, while also serving as the lead visual designer for an analytics application.
Supported design research efforts by writing protocols for usability tests and conducting user interviews.
Served as a lead facilitator for training courses on design tools and design thinking exercises for the purpose of knowledge sharing, collaborative ideation, and fostering cooperative relationships across various teams.
