# Johnson Aderohunmu, MHA

> Senior Product and Experience Design Leader | Product Strategy, Enterprise UX & AI Platforms | Healthcare & FinTech

Location: Oakland, California, United States
Profile: https://flows.cv/johnsonaderohunmumha

I’m a senior product and experience design leader with 8+ years of experience providing director-level leadership across complex healthcare and FinTech platforms. My work sits at the intersection of product strategy, enterprise UX, and systems thinking—helping organizations translate user needs and business requirements into scalable, human-centered solutions.

Across roles at Optum Financial, UnitedHealth Group, Kaiser Permanente, and healthcare systems, I’ve shaped product and UX strategy for large-scale platforms spanning benefits administration, AI-powered clinical decision support, behavioral health, and enterprise analytics. I’m known for navigating ambiguity, applying structured problem-solving frameworks, and operating with a high degree of autonomy while partnering closely with cross-functional and executive stakeholders.

I focus on outcomes and design solutions that reduce user friction, improve efficiency, and enable confident decision-making in highly regulated environments, while mentoring teams and strengthening design practices that scale.

## Work Experience
### Principle/Staff Product Designer, Consumer Financial & Healthcare Products @ Optum
Jan 2021 – Present | Minnesota, United States
Product and experience design leadership across Optum and UnitedHealth Group, spanning in-house platform ownership and embedded consulting engagements. Led product strategy, enterprise UX, and AI-driven experience initiatives across benefits administration, clinical decision support, behavioral health, and analytics platforms while operating with a high degree of autonomy while partnering closely with executive, product, engineering, and clinical stakeholders.

### Senior Consultant (UX), Health Plan Experience and Service Design @ Kaiser Permanente
Jan 2017 – Jan 2021 | Oakland, California, United States
Senior UX and service design leadership within a large, regulated healthcare enterprise. Led experience design initiatives across member-facing and internal platforms, focusing on improving self-service, operational efficiency, and decision clarity in complex health plan environments.

### Clinical Business Ops, Service Design & Clinical Experience @ Palomar Health
Jan 2013 – Jan 2017
Led experience-driven improvements across clinical systems, workflows, and care delivery operations. Partnered with clinicians, operations, and IT teams to identify systemic friction, improve information flow and team communication, and enable faster, more coordinated patient care. This work grounded my approach to product and service design in real-world clinical constraints, change management, and the realities of complex, high-stakes systems.

### Graduate Research Assistant & Consultant (UX Research & Service Design) @ University of Oklahoma Health Sciences Center
Jan 2011 – Jan 2013
Conducted mixed-methods research and service design in healthcare systems to enhance digital health service access. Led a consulting project to create a mobile healthcare service model, addressing community needs and operational workflows. Synthesized qualitative and quantitative data to identify barriers in access to EHR and care services, translating insights into actionable recommendations.


## Education
### B.S in Marketing in Market, consumer, and user research
University of Illinois Urbana-Champaign

### UX / Human Centered Design / Human Computer Interaction
University of California, Berkeley

### Master of Health Administration and Policy in Health/Health Care Administration/Management
University of Oklahoma


## Contact & Social
- LinkedIn: https://linkedin.com/in/johnson-aderohunmu
- Portfolio: https://jaderohunmu.figma.site

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Source: https://flows.cv/johnsonaderohunmumha
JSON Resume: https://flows.cv/johnsonaderohunmumha/resume.json
Last updated: 2026-04-13