# John Vollmer

> Product Design, UX Research and Experience Strategy

Location: Oakland, California, United States
Profile: https://flows.cv/johnvollmer

Experienced applying user-centered design and design strategy methods to generate new products, services and customer experiences that link user needs, business strategy, technical capabilities and organization ambition.

Dedicated to uncovering user goals and needs and through in-context interviews, participatory research activities and stakeholder interviews.

Skilled at framing strategic opportunities by creating journey maps and insight frameworks to translate user and market research into concrete design principles, value propositions and features.

Expert at rapidly visualizing, communicating and refining product/service concepts, experiences and features through sketches, scenarios, interface mock-ups, wireframes and interactive prototypes.

Committed to ensuring the desirability, usability and feasibility of concepts through qualitative user interviews, user testing and delivery team stakeholder interviews.

## Work Experience
### Principal Product Designer @ Salesforce
Jan 2018 – Present

### Lead Product Designer @ Salesforce
Jan 2016 – Jan 2018 | San Francisco Bay Area

### Senior Product Designer @ Salesforce
Jan 2015 – Jan 2016 | San Francisco Bay Area

### Design Strategist and Experience Designer @ Doblin Group
Jan 2011 – Jan 2015
Envision, design and deliver innovative products and services to clients across the healthcare and wellness, retail, customer service and automotive industries. Introduce client and internal teams to user-centered design and experience/business model innovation methods.

### Grad Student @ IIT Institute of Design
Jan 2008 – Jan 2011
Coursework in human-centered design: interaction design, design strategy, and design research.

### Interaction Design Intern @ frog design
Jan 2010 – Jan 2010
Designed detailed wireframes and flows for a home energy device; created interface mockups and scenarios as part of future customer experience visioning projects for financial services and media/entertainment clients

### Summer Associate @ Adaptive Path
Jan 2009 – Jan 2009
Prepared a framing exercise and comparative UX assessment to help a financial services client clarify and prioritize customer experience and business objectives; conducted in-home and remote interviews to discover customer behaviors and needs

### Web Designer & Developer @ Flex Your Power
Jan 2005 – Jan 2008
Led the creation of web-based tools and microsites for the State of California’s energy efficiency campaign to help residents discover ways to save energy and water, and find locally available rebates, incentives and services


## Education
### Master's Degree in Design Planning
Illinois Institute of Technology

### BA in Philosophy
Willamette University
Jan 1999 – Jan 2003


## Contact & Social
- LinkedIn: https://linkedin.com/in/john-vollmer

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Source: https://flows.cv/johnvollmer
JSON Resume: https://flows.cv/johnvollmer/resume.json
Last updated: 2026-03-30