Product Design Manager for Intuit Intelligence for QuickBooks

Acting director and design lead for a new 0-1, dual-sided, marketplace experience. Successfully launched and iterated a new tax product for consumers and independent businesses. Matched consumers with an independent tax pro uniquely positioned for thier specific tax situation. Marketed and got leads for independent tax buisnesses helping to grow customer bases by triple or more for some. Received a 72 PRS and 84 NPS in our first year.

Director-level IC for the core of Twitter. Rapidly took on a range of large, complex projects driving through leadership & execution with positive metrics impact. Drove & executed on the largest Twitter surfaces; Home, Tweets, & Tweet Details; through vast usability improvements, mental-model mapping, conceptual changes, & design operations via project tracking, design reviews, & critiques.

Head of Design for a social-media startup. Grew the design team to 6+ designers. Responsible for overall strategy, vision, & execution across all platforms. Implemented organizational changes & created new processes for efficiency & predictability. Proactively led product and design teams to a 6-month lead time for new products, features, & innovations, successfully closing the gap with engineering teams.

Designer Leader for Ancestry DNA. Led & directed 30+ team members spanning 5 pillars across 2 offices. Fostered & grew a culture of innovation through reviews, critique, & empowerment. Collaborated with cross-functional partners & executive leaders to bring forward a vision & direction for product improvements & 0-1 new products.