• Maintained and developed software on IBM i (formerly AS/400, iSeries) for order entry and other ERP functionality

• Created self-service query download system with Excel front-end, eliminating well over 100 IT work requests per year

• Made novel use of Python on IBM i to develop scripts, data processing tools, and applications that would be more difficult to implement in the platform’s traditional languages

• Converted printed reports to Excel attachments for better timeliness, usability, and appearance while reducing waste

• Developed fuzzy matching routines to improve data quality and reduce manual labor

• Worked closely with other departments to maximize user productivity and satisfaction

• Introduced colleagues to more modern tools and techniques, both on Windows and IBM i