# Jo Lam

> Product Design Lead at Meta

Location: San Francisco, California, United States
Profile: https://flows.cv/jolam

I'm a wizard of data analytics software design
Domain expert in both enterprise and consumer data analytics experience design, specializing in data pipeline development, data management, and data visualization. Advocate for simplifying and democratizing data analytics to empower small businesses and individuals to make data-driven decisions.

I'm a complex design problem solver
Possesses a unique ability to navigate and translate highly complex technical details and abstract enterprise product requirements into tangible, end-to-end user experiences. Leverages critical thinking and user journey mapping to identify product experience gaps and monetization opportunities. Utilizes user-centric visual storytelling to align cross-team members and secure leadership buy-in.

I'm a team lead and cheerleader
Equipped with strong interpersonal communication and negotiation skills. An empathetic listener to user pain points, a supportive leader to team members, a mentor and enabler for junior designers, and a reliable design lead and collaborator across business functions. Responsible for managing summer design interns.

## Work Experience
### Product Design Lead @ Meta
Jan 2020 – Present | Menlo Park, California, United States
Design lead of advertiser experience in data sharing (Signals) for Meta's Monetization team, the business division responsible for generating 98% of the company's revenue.

### Experience Design Lead @ Airbnb
Jan 2019 – Jan 2020 | San Francisco, California, United States
Design Lead for Airbnb's data platform, collaborating with ML and AI teams to enhance the data analytics experience. Leveraged ML to reduce customer support ticket costs.

### Senior Product Designer @ Workday
Jan 2016 – Jan 2019 | San Mateo, California, United States
Design lead of 6 enterprise data analytics products: from Data Ingestion, Data Lineage, Data Management, Data Transformation (ETL), Data Security to Data Visualization.

### Senior UI Designer @ Platfora (Acquired by Workday)
Jan 2013 – Jan 2016 | San Mateo, California, United States
Senior UX/UI designer of the end-to-end big data analytics enterprise web application. Helped ship 5 major product releases in 3 years. Create and manage UI component library, iconography.

### Lead Visual (UI) Designer @ Alibaba Group
Jan 2008 – Jan 2011 | Hangzhou, China
Design lead of the consumer experience for China's largest e-commerce site, incorporating interactive storytelling and gamification to onboard users to new products and features.


## Education
### Master’s Degree in Visual Communication Design
Indiana University Indianapolis

### Master’s Degree in Interactive Media
Guangzhou Academy of Fine Arts

### Bachelor’s Degree in Visual Communication Design
Guangzhou Academy of Fine Arts


## Contact & Social
- LinkedIn: https://linkedin.com/in/jo-lam-8103883b

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Source: https://flows.cv/jolam
JSON Resume: https://flows.cv/jolam/resume.json
Last updated: 2026-03-30