Led the design and development of Hi Marley's design system and component library in Figma, React, and StoryBook

Championed a hybrid approach to product design by writing code to test and deliver lovable experiences

Created and advocated design principles, strategy, vision, and process improvements that align with product objectives

Fostered collaboration and innovation between design, product management, and engineering to integrate design into internal processes, and product features for Hi Marley’s intelligent conversational platform

Led an international design team to redesign the online sales learning product, resulting in a 135% increase in customer NPS

Developed the Impact design system and component library, reducing design delivery timelines by 87%, 16 weeks to 2 weeks

Led a cross-functional team to implement a custom LMS that reduced operational costs by over 68% ($190,000 to $60,000)

Led internal and external design teams responsible for the product design, accessibility, and design system roadmaps

Directed the design and development of an online textbook reader and search engine, increasing customer NPS by 80%

Championed a data-driven product approach to increase conversion rates of purchase flows by 25%

Led the design of the Learning Objects design system and collaborated with engineering to scale adoption across all products

Led the design and implementation of discussion, grading, and insights features for the online learning platform

Conducted user research and testing to inform design decisions, aligning product design initiatives with business objectives

Designed and developed accessible components for Blackboard’s New School design system

Collaborated with product managers and engineers to identify, audit, and resolve over 50% of design and accessibility issues

Advocated for accessibility across the organization, embedding user-centered design processes in product development