# Jonathan Campbell

> Software Engineer

Location: San Francisco, California, United States
Profile: https://flows.cv/jonathancampbell

Software engineer with experience developing SaaS applications and tools and APIs for systems integration, reporting, and billing.  Systems administrator and Salesforce administrator.  Interest and academic experience in artificial intelligence.

## Work Experience
### Software Engineer @ Shippo
Jan 2020 – Present | San Francisco, California, United States

### Software Engineer @ FacetData
Jan 2019 – Jan 2019 | San Francisco Bay Area

### Software Engineer, Metamarkets @ Snap Inc.
Jan 2017 – Jan 2019 | San Francisco Bay Area

### Software Engineer @ Metamarkets
Jan 2014 – Jan 2017 | San Francisco Bay Area

### Senior Software Engineer @ GoGrid
Jan 2011 – Jan 2014 | San Francisco, CA
• Designed, implemented, and maintained usage and billing services, including new usage poller and “pusher” (synchronization) services to replace and improve on existing systems
• Implemented new billing model for customer usage, reflecting a major shift in the way customer services were billed company-wide
• Contributed to development and maintenance of registration portal, customer portal, internal administration portal, and both internal and customer-facing APIs
• Improved deployment process and unit test coverage of new and existing artifacts to further department goals of continuous integration and test-driven development

### Senior Support Systems Administrator and Support Software Engineer @ GoGrid
Jan 2006 – Jan 2011 | San Francisco, California
• Developed lookup tool for the customer support department to report customer data from CRM, network, inventory, billing, and other systems
• Designed and implemented software to relate Web site hits, customer registrations, and billing data to provide marketing department with data on effectiveness of advertising expenditure
• Provided top-tier customer support, system administration, and professional services requests for a wide variety of dedicated, colocated, and virtual servers running Windows, Linux, and FreeBSD, including networking, hardware, streaming media, and monitoring services

### Graduate Research Assistant / Teaching Assistant @ University of Texas at Austin
Jan 2001 – Jan 2003 | Austin, TX
Graduate Research Assisant 
• Improved and maintained CCALC, the logic programming engine used by the research group
• Conducted original research in commonsense reasoning and knowledge representation

Graduate Teaching Assistant
• Led a discussion section of the introductory Java class

### Systems Support Specialist / Systems Analyst @ Texas Department of Human Services
Jan 1996 – Jan 2001 | Austin, TX
• Developed code to aid in calculation and preparation of budgetary documents
• Administered a domain of approximately 25 Windows NT/2000 machines
• Provided frontline technical support for several departments comprising approximately 100 users
• Created and maintained the Web site for Long Term Care Budget division


## Education
### MS in Computer Sciences
The University of Texas at Austin

### BS in Mathematics & Computer Science
Texas Christian University

### Nolan Catholic High School


## Contact & Social
- LinkedIn: https://linkedin.com/in/jonathan-campbell-55244711

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Source: https://flows.cv/jonathancampbell
JSON Resume: https://flows.cv/jonathancampbell/resume.json
Last updated: 2026-04-11