# Jonathan Chan > Engineer @ Apple | Ex-Convoy, Northwestern Location: Seattle, Washington, United States Profile: https://flows.cv/jonathanchan Jonathan Chan is a Software Engineer with an enthusiasm for beautiful, impactful software. Currently part of the team at Apple, he is building experiences for Apple Vision Pro, iOS, and other Apple platforms. In 2025, his team brought Image Playground, Apple Intelligence, and more to the world of spatial computing. Outside of work, Jonathan enjoys cooking, taking long walks, biking, driving his Miata, and sometimes flying. ## Work Experience ### AR/VR Software Engineer @ Apple Jan 2023 – Present | Seattle, Washington, États-Unis Apple Vision Pro — visionOS Apps ### Software Engineer @ Convoy Inc Jan 2020 – Jan 2023 | Seattle, Washington, États-Unis • Designed, implemented, and maintained business-critical features of Shipment Success's wide scope of cloud-based products (full stack development), including a React Native mobile app, React web apps, NodeJS backends, GraphQL interfaces, and Apache Kafka event streams. • Empowered thousands of drivers to report and submit pickup and dropoff issues through a context-sensitive issue intake app/web feature, building driver trust and transparency. Reduced total inbound call time by 12%, or $10,000 per month. • Corrected 7% of driver location tracking in all of Convoy's loads, by implementing mobile/web app features to prompt for driver assignment during crucial windows in delivery. • Automated the processing of 90% of all carrier cancellations and reduced rebrokering time by 85% by releasing improved mobile app workflows. Ensured compatibility with Convoy's other programs such as batching and 3rd party brokering. • Saved thousands per month in theft by implementing automatic fraud detection mechanisms. • Implemented improvements in location tracking tooling and integrations with various location vendors. • Implemented automatic driver late detection mechanisms. • Nurtured Convoy's recruiting programs by guiding an intern successfully through their project, providing empathetic and constructive feedback, and interviewing other candidates. • Upheld Convoy's operational excellence efforts by engaging in on-call rotations, investigating and mitigating incidents, proactively deploying bugfixes/security patches, auditing and migrating legacy code, improving team processes, and liaising with other teams to share team learnings. ### Teaching Assistant @ Northwestern University Jan 2017 – Jan 2019 | Greater Chicago Area • Challenged myself to become the most junior TA for Rust, a grad-level class. Impacted future classes by composing projects with experimental async Rust. • Took initiative to compose Intro to CS’s first official study guide using tangible analogies, helping students thrive beyond office hours. ### Software Engineering Intern @ Convoy Inc Jan 2019 – Jan 2019 | Région de Seattle, États-Unis • Designed and launched a new automation workflow for shipment operations team to better manage staff allocation. Saved 3,000 human-hours per year. • Empowered teammates to reach company goals by automating monthlong emails chains, with a product giving instant actionable feedback on staffing. • Architected a full-stack web product using Postgres, Node, GraphQL, and React. Testing, profiling, and rollout with Jest, Datadog, and LaunchDarkly. ### Software Engineering Intern @ Fulcrum Global Technologies Inc. Jan 2018 – Jan 2018 | Greater Chicago Area • Designed a mobile app to help travellers split bills and prevent disputes. • Led development of an iOS app with Core Data, and a React web client, with Socket.IO for real-time bill-splitting, and adapted backend with teammates. • Launched a streamlined user experience by working closely with designers and product managers, in a fast-paced Agile environment. ### Web Development Intern @ Xiwang New Materials Technologies Jan 2016 – Jan 2016 | Shanghai City, China • Kick-started the startup’s e-commerce platform using PHP and WordPress. • Liaised with engineers from other firms by writing and revising API interfaces between platforms, and deployed a test build with Alibaba Cloud. ### Work Experience Student @ DLA Piper Jan 2015 – Jan 2015 | Shanghai City, China Researched trends in foreign direct investment in China, for presentations to the firm’s international board. ## Education ### Bachelor of Science (BS) in Computer Science Northwestern University Jan 2016 – Jan 2020 ### High School Diploma Shanghai American School Jan 2013 – Jan 2016 ## Contact & Social - LinkedIn: https://linkedin.com/in/jonathanchanyc --- Source: https://flows.cv/jonathanchan JSON Resume: https://flows.cv/jonathanchan/resume.json Last updated: 2026-03-29