# Jonathan D'Mello > Building... Location: San Francisco Bay Area, United States Profile: https://flows.cv/jonathandmello With over 6 years in product design leadership, I am passionate about delivering exceptional user experiences that drive product success and customer satisfaction. At Solv, my mission is aligned with creating intuitive, impactful healthcare solutions. I harness a robust skill set in product design and design leadership to innovate and enhance digital platforms, ensuring they resonate with our diverse user base. My tenure at Solv was marked by leading the design strategy for consumer-facing marketplaces and enterprise applications. We delivered features that significantly improved user engagement thanks to close collaboration with cross-functional teams. My efforts in cultivating a user-centered design culture have been pivotal in ensuring that our products not only meet but exceed user expectations. ## Work Experience ### Founder, CEO @ Convex Capital Technologies Jan 2026 – Present | San Francisco Bay Area ### Designer @ Jonathan D'Mello Design Jan 2005 – Jan 2025 | San Francisco Bay Area Design advisor/consultant for early-stage startups. I've had the privilege of working with outstanding founders. Supio.AI - Legal AI for personal injury law. Observe.AI - AI for Contact Centers. Lab79 - Chronic care management, value-based care, workflow automation. ### Head of Design @ Valon Jan 2025 – Jan 2025 | San Francisco Bay Area ### Head of Design @ Solv. Jan 2021 – Jan 2024 | San Francisco Bay Area Led the end-to-end design strategy of Solv's consumer marketplace and Solv OS, an enterprise-level application for urgent care providers, administrators, and operators. ### Head of Design @ Observe.AI Jan 2018 – Jan 2021 | San Francisco Bay Area • Led the design of AI-enabled tools to automate quality analysis and coaching for contact center agents, supervisors, and quality analysts. • Achieved a 99% rating of 4/5 stars on G2, with users ranking it “Easiest to Use.” • Led design to support hockey stick revenue growth from seed to series A, B, and C rounds. • Grew the design function to eight product designers and three brand designers as the first design hire for the company. • Delivered multiple features from R&D to general availability in close collaboration with Product Management, Engineering, Machine Learning, and the Marketing and Sales teams. ### Head of Design @ Signeasy Jan 2017 – Jan 2018 • Helped grow to new markets by redesigning products to support new enterprise features. • Achieved a 4.9 app store rating and excellent user reviews for simple design and ease of use. ### Head of Design @ Practo Jan 2012 – Jan 2017 | Bangalore • Assisted in growing the platform from 0 to 100k+ doctor partners and 300m+ patients. • Brought multiple healthcare concepts and products to market across web, iOS, and Android platforms. • Led strategic growth through impactful product design while managing a successful 40-designer team, overseeing all design aspects. • Ensured design and business objective alignment in partnership with the CEO/CTO and cross-functional leadership. ### Sr. Product Designer @ Cleartrip.com Jan 2011 – Jan 2012 | Bangalore • Contributed to the new design of Flights, Hotels, Bookings, and Accounts across platforms. • Redesigned Smallworld, enhancing user engagement through innovative search and trip planning tools. ### Interaction Designer @ Directi Jan 2008 – Jan 2009 | Mumbai Designed products for web hosting and reselling, domain monetization, collaboration, and productivity. ### UI Designer @ Pinstorm Jan 2007 – Jan 2008 | Mumbai Designed and developed innovative digital marketing automation tools. ## Education ### PGDPD in Information and Interface Design National Institute of Design ### Bachelor of Science - BS in Information Technology St. Andrew's College of Arts, Science and Commerce ## Contact & Social - LinkedIn: https://linkedin.com/in/jonathandmello - Portfolio: https://www.jonathandmello.design/ --- Source: https://flows.cv/jonathandmello JSON Resume: https://flows.cv/jonathandmello/resume.json Last updated: 2026-04-13