# Jonathan Fernezan 👽

> Software Engineer at Guardian Life

Location: Whitehall, Pennsylvania, United States
Profile: https://flows.cv/jonathanfernezan

I am a Kutztown University graduate looking to gain more experience in the vast and everchaning IT Field. Through military service, I have become fascinated by computer networking and the inter-workings of routing and switching.

I have joined Guardian Life as a Software Engineer to start my plunge into the IT field.

## Work Experience
### Software Engineer @ Guardian Life
Jan 2024 – Present | Bethlehem, Pennsylvania, United States
· Lead day‑to‑day technical execution across 4+ enterprise applications, making architectural decisions, guiding developers, and ensuring reliable production delivery under the direction of engineering leadership.

· Serve as technical lead for complex, cross‑system initiatives integrating Salesforce with internal applications and automation pipelines, delivering scalable, secure solutions that reduced manual processing time by ~99%.

· Own production readiness and release execution, including design reviews, dependency management, risk mitigation, and coordination with DevOps, Security, and business stakeholders.

· Mentor and coach engineers and interns through regular 1:1s, onboarding, code reviews, and technical learning sessions, fostering growth, accountability, and high engineering standards.

· Act as a primary technical partner to product and business teams, translating requirements into actionable designs, challenging assumptions when appropriate, and driving alignment from concept through deployment.

### Technology Rotational Program - Senior Software Engineer @ Guardian Life
Jan 2023 – Jan 2024 | Bethlehem, Pennsylvania, United States
· Leverage Terraform to provision, update, and destroy AWS cloud infrastructure.

· Create and update pipeline automation jobs in Jenkins using the Groovy scripting language.

· Create automation with python scripts using third-party APIs and AWS boto3.

### Technology Rotational Program - Software Engineer @ Guardian Life
Jan 2021 – Jan 2023 | Bethlehem, Pennsylvania, United States
· Worked as part of an agile team to develop Backend APIs using Java SpringBoot

· Worked as part of a Kanban team to design, configure, install, maintain, and upgrade the corporate network and networking devices

· Lead an agile team as a Product Owner and developer to create a Proof of Concept application using NodeJS, REACT, and AWS services

· Organize events and facilitate networking opportunities as a committee member of an Employee Resource Group

· Lead a team of Technology Associates to organize and develop events, presentations, and workshops for intern engagment and campus recruitment

### EMS State Psychomotor Evaluator @ PENNSYLVANIA DEPARTMENT OF HEALTH
Jan 2024 – Present | Eastern Pennsylvania

### Emergency Medical Technician @ Northampton Regional EMS
Jan 2022 – Present | Northampton, Pennsylvania, United States

### Multi-Channel Transmission Systems Operator @ US Army
Jan 2014 – Jan 2022 | Tobyhanna, PA
· Maintenance on assigned equipment, vehicles, security devices and power generators.

· Analyze BIT/BITE diagnostics to isolate faults in the Line Replaceable Units.

· Install, operate, and perform unit level maintenance on multichannel line-of-site and tropospheric scatter communications systems, satellite terminals, antennas, and associated equipment.

· Supervise operations and assist team members in the installation and operation of multichannel line-of-site, tropospheric scatter communications systems, and satellite terminals.

### IT Specialist @ US Army
Jan 2016 – Jan 2017 | Middle East
· Responsibly maintained, processed, and troubleshooted military computer operations.

· Used computers, consoles, and peripheral equipment to configure computer systems.

· Planned, designed, and tested computer systems to establish network communications.

· Provided network administration services.

### Computer Science Department Tutor @ Kutztown University of Pennsylvania
Jan 2019 – Jan 2021 | Kutztown, PA
· Utilize knowledge of Kutztown University systems, academics, and resources that are available to enhance Computer Science students’ academic experience.

· Assist Computer Science students in becoming a more successful and independent learner.

· Provide and help integrate effective learning and study strategies for Computer Science students while, at the same time, helping clarify and reinforce course content, assignments, and material.

### Computer/Network Technician, Residential Computing and Networking @ Kutztown University of Pennsylvania
Jan 2019 – Jan 2021 | Kutztown, PA
·Troubleshoot and resolve printer and network issues that occur within the dormitories and computer labs.

·Troubleshoot and repair software and hardware issues that occur on students’ personal PCs, laptops, and phones.

·Provide phone and in-room computer/network support to on-campus students.

### Peer-Tutor @ Kutztown University of Pennsylvania
Jan 2018 – Jan 2021 | Kutztown, PA

### Supplemental Instructor @ Kutztown University of Pennsylvania
Jan 2019 – Jan 2019 | Kutztown, PA
· Assist the professor in preparing lessons for the course.

· Give lectures to students throughout the course in lieu of, or in addition to, course professor.

· Serve as an energetic and enthusiastic role model to help students succeed at
  Kutztown University.

· Understand course requirements and maintain contact, throughout the term, with the
  course professor and students

### Information Technology Intern @ Kutztown University of Pennsylvania
Jan 2019 – Jan 2019 | Kutztown, PA
· Aid in the development of technology policy and procedural documentation.

· Develop, test, implement, and maintain online courses related to Facilities Business Services for Kutztown University faculty, staff, and students.

· Communicate with different departments to ensure newly developed training courses are informative and relevant to course objectives.

· Maintain Facilities department webpages utilizing the university’s content management system.

· Develop, test, and implement data backup procedures using Windows PowerShell scripts.

· General IT helpdesk functions

### Network Engineering Intern @ Guardian Life
Jan 2020 – Jan 2020 | Bethlehem, Pennsylvania, United States
· Collaborated on Agile Team to classify and assign Network tasks based on team’s Jira Board

· Identified, assessed, and remediated gaps in corporate network from both infrastructure and security standpoint

· Leveraged network configuration management tools to build security compliance dashboards utilized by Network Security, Network Services, and IT Audit departments to monitor network settings and vulnerabilities.

### Network Enginnering Intern @ Guardian Life
Jan 2019 – Jan 2019 | Bethlehem, PA
· Developed, tested, implemented, and maintained network device configurations and scripts.

· Upgraded, configured, tested, and maintained network devices.

· Created documentation for standard operating procedures for network device upgrades                                                           
  and configuration.

· Installed, replaced, and maintained access points.

· Leveraged various networking tools and software to maintain corporate network environment.

· Collaborated with team members to develop an IP lookup Python script. 

· Lower-level network and general audio/visual  troubleshooting.

### Administrative Assistant @ Justice Works Youth Care
Jan 2018 – Jan 2019 | Allentown, Pennsylvania
· Point of Contact for all Justice Works social workers, in Lehigh County, in the field in regard to database web application used by the company.

· Efficiently bringing the company’s backlog of paperwork up to date to ensure the company remains in compliance with PA state law.

· Skillfully manage Justice Works social workers’ cases utilizing the database web application.

· Accomplish any miscellaneous tasks that arise to further ensure the company’s daily operation is not hindered which ultimately allows coworkers to keep focused on their own tasks.


## Education
### Bachelor of Science - BS in Computer Science
Kutztown University of Pennsylvania

### Multi-Channel Transmissions Systems
U.S. Army Signal School

### Basic Combat Training
U.S. Army

### Louis E Dieruff High School


## Contact & Social
- LinkedIn: https://linkedin.com/in/jonathanfernezan

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Source: https://flows.cv/jonathanfernezan
JSON Resume: https://flows.cv/jonathanfernezan/resume.json
Last updated: 2026-04-13