Used DSPy, Python to optimize chain of thought and RAG workflows, fine tune < 7b parameter language models, and test 1,000s of auto-generated prompts to achieve snappy responses and reliable decision making

Improved success rate on 12 LLM tasks from < 30% to > 94%, using both DSPy and prompt engineering

Updated 163 Javascript packages across Studio Media, Datagrid, and Player projects using NPM audit, to uphold security standards and protect BC and its customers from known vulnerabilities, including 23 critical

Reduced JavaScript, Typescript and React bugs per release by 96%, by introducing eslint-plugin-react, and teaching devs to keep one another honest by pulling, checking out, and testing PRs locally during code review

Corrected out of date TypeScript typedefs across 49 files of the internal component library one weekend, fixing intellisense for 34 developers and removing thousands of @ts-ignore comments across 8 codebases

Rewrote Studio Media (video management) portal using JavaScript, Typescript and React using new designs and BrightCove API v3 adding 30+ new features and letting users manage 10,000-video+ libraries with ease

Used JavaScript, iframes, and Ruby SDKs to integrate 25+ payment providers, allowing clients to keep hard won bulk transaction rates–protecting margins by saving them $10s of millions per selling season in aggregate

Connected users directly with our clients’ staff using Salesforce chatbot and Zendesk chat, unburdening our support team and increasing sales volume for our clients: 8% higher avg order total, 23% more orders placed

Used Amplitude for product development and increased revenue by selling clients analytics

Traveled to China to onboard custom catalog team, teaching them Ruby, ERB, Docker and managed and reviewed this 10-developer team for 4 years, allowing us to lock in annual contracts worth $450,000+/yr

Built no-code checkout forms using JSONSchemaForm, international address validation using SmartyStreets, and Excel file ordering using SheetsJS to streamline the ordering process, selling to 48 new clients for $9.4M/yr