# Jonathan Luu

> Full Stack Software Engineer

Location: San Francisco, California, United States
Profile: https://flows.cv/jonathanluu

## Work Experience
### Software Engineer @ Kinetic
Jan 2025 – Present | Costa Mesa, California, United States

### Shift Supervisor @ Starbucks
Jan 2020 – Jan 2025 | San Francisco, California, United States
-Consistently improved team performance and customer satisfaction (85% to 98% in 3 months) by implementing structured peer coaching check-ins and feedback loops, fostering adaptability and accountability in a fast-paced, high-variance environment.

-Mentored baristas into leadership roles through personalized development plans, system-based diagnostic training, and cross-functional coaching, demonstrating a passion for teaching and supporting team growth.

-Diagnosed and resolved real-time operational issues, leading post-incident debriefs to identify root causes and preventative measures.

### Barista @ Starbucks
Jan 2019 – Jan 2020 | San Francisco, California, United States
- Can successfully work under the pressure of rushes that build up to 60 orders an hour of multiple items per order and various customizations of drinks with a team of 3-4 baristas
- Able to manage to make up to 5 drinks at a time with no assistance needed
- Always observing what tasks need to be done without having to be asked such as restocking, preparing extra ingredients, and customer needs
- Always maintaining a calm and professional attitude towards all types of customers
- Quick and efficient closing staff member that always ensures the store is clean and properly stocked to deal with morning rushes for the following day

### Web Development Intern @ MasterClass
Jan 2018 – Jan 2018 | San Francisco, California, United States
- Developed and deployed three web applications using HTML, CSS, and JavaScript within strict project deadlines.
- Integrated JavaScript libraries and frameworks like jQuery and Bootstrap to enhance code efficiency and maintainability.
- Designed a real-time movie search application utilizing the IMDb API, implementing dynamic data fetching.
- Delivered technical presentations to a team of 10 software engineers, showcasing rapid adaptation to new programming languages within a limited timeframe.

### Video Production/Marketing Research Intern @ Goodby Silverstein & Partners
Jan 2017 – Jan 2017 | San Francisco, California, United States
- Conducted a research project on video game marketing, collecting and analyzing data from over 100 respondents.
- Utilized Adobe Premiere Pro to edit video content, including adding subtitles, B-roll, and audio refinements.
- Applied data-driven insights to produce a five-minute video summarizing key trends in gaming appeal among high school students.
- Presented findings to a 20-person brand strategy team, translating research into actionable marketing recommendations.


## Education
### Bachelor's degree in Computer Science
San Francisco State University


## Contact & Social
- LinkedIn: https://linkedin.com/in/jonathanluu0

---
Source: https://flows.cv/jonathanluu
JSON Resume: https://flows.cv/jonathanluu/resume.json
Last updated: 2026-04-10