# Jonathan V.

> Software Engineer

Location: New York City Metropolitan Area, United States
Profile: https://flows.cv/jonathanv

Software engineer building and scaling real-time consumer products used by millions.

## Work Experience
### Software Engineer @ Multi Media, LLC
Jan 2021 – Present | United States

### Help Desk Consultant @ UC Irvine Office of Information Technology
Jan 2018 – Jan 2021 | Irvine, CA
• Improve front-end of OIT Help Desk utilities used to assist 53,000+ users
• Provide first level support to users of OIT applications and services
• Answer client questions regarding OIT supported systems
• Refer clients to existing documentation on the OIT Help Center
• Dispatch incidents to other OIT units

### Customer Service Representative @ Allstate
Jan 2016 – Jan 2017 | San Jose, California
• Assisted thousands of clients by modifying home, auto, and renter’s insurance policies 
• Contacted clients regarding late/past due policies
• Coached new employees on using Allstate software
• Followed up with clients after policy changes are completed
• Performed clerical tasks (scanning, filing, working with spreadsheets)


## Education
### Bachelor's degree in Computer Science
UC Irvine

### Piedmont Hills High School


## Contact & Social
- LinkedIn: https://linkedin.com/in/jonathan-v

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Source: https://flows.cv/jonathanv
JSON Resume: https://flows.cv/jonathanv/resume.json
Last updated: 2026-04-13