San Francisco, California, United States
Lily AI uses machine learning to extract product attributes using image and text recognition, which improves search performance, thus increasing revenue and reducing churn.
» Focused on improving technical execution across seven globally-distributed engineering teams, identifying gaps and opportunities for improvement, helping teams navigate complex tradeoffs, and driving technology improvements
» Drove an organization-wide initiative to improve service reliability by instilling an observability culture (creating a golden path for monitoring, on-call rotations, postmortems, investigative dashboards, runbooks)
» Collaborated cross-functionally to support finance and IT teams, identified and prioritized cost reduction opportunities, achieved $300k+/yr reduction in cloud spend with a few weeks of part-time effort; created dashboards to categorize spend by team, service, and environment (e.g. R&D vs COGS)
» Created learning communities to facilitate knowledge sharing across the organization (book club, topic-specific Slack channels, Staff+ engineer community, writing internal guides)