# Jon Hermansen

> Software Engineer

Location: Greater Boston, United States
Profile: https://flows.cv/jonhermansen

With over ten years of experience in software quality assurance, I am a passionate and proficient QA Engineer who strives to deliver high-quality and secure products to customers. I have a strong background in web automation, testing frameworks, cloud technologies, and I enjoy working with cutting-edge tools and methodologies. As a Senior Software QA Engineer at Mimecast, I led the testing of multiple customer-facing security products, and contributed to the development, peer review, and deployments of the platform and products.

In my most recent role, I leveraged my skills in Protractor, Cypress, TypeScript, and JavaScript to update and maintain the existing test scripts, while building new end-to-end and component-level automation. I was responsible for the testing and overall quality of product components, and I identified and communicated technical issues, risks, and inter-component dependencies. I was highly involved in supporting the platform and products, and frequently assisted other departments in troubleshooting and resolving problems.

## Work Experience
### Software Engineer @ Obsidian Systems LLC
Jan 2026 – Present | New York, New York, United States

### Senior Software QA Engineer @ Mimecast
Jan 2019 – Jan 2023 | Greater Boston Area
• Lead tester on multiple customer‐facing security products (Angular, React).
• Updated and maintained the existing automation using Protractor (JavaScript).
• Built out new end‐to‐end and component‐level automation using Cypress (TypeScript).
• Responsible for the testing and overall quality of product components.
• Identified and communicated technical issues, risks and inter‐component dependencies.
• Highly involved in development, code reviews, configuration management, and deployments.
• Frequently assisted other departments in supporting the platform and products.

### Senior Software Engineer in Test @ Eze Software
Jan 2017 – Jan 2018 | Boston, Massachusetts
• Created and expanded automated regression tests using Protractor (JavaScript).
• Worked to improve the automated build and test gates of a portfolio management product.
• Identified XSS bugs and other input handling issues in a customer‐facing web application.
• Refactored an in‐house testing tool, increasing consistency across test runs and our confidence in the results.
• Set up a system to track test flakiness over time, and a dashboard to indicate how test health was trending.
• Participated and presented in cross‐functional QA meetings, collaborating with engineers working in other verticals.

### Software Developer In Test @ Verizon Digital Media Services
Jan 2015 – Jan 2017 | Los Angeles, CA
• Develop automation testing frameworks and tools from scratch
• Contribute to already existing testing frameworks and tools 
• Create comprehensive test strategies
• Develop test cases and plans for current and new products
• Work within an agile team to deliver innovative software solutions
• Report quality metrics to stakeholders
• Detect, track and triage software defects. 
• Contribute to the overall success of the team and code base

### Member Of Technical Staff @ Pi-Coral, Inc.
Jan 2013 – Jan 2015 | San Jose, CA
• Designed and deployed CI (Jenkins) infrastructure
• Responsible for builds, deployments, automated regression and performance testing
• Developed a RESTful API for appliance management
• Implement features and bug fixes across the entire product

### QA Engineer @ Media Temple
Jan 2010 – Jan 2013 | Culver City, CA
• Automated testing against internal and customer portals (unit and integration)
• CI systems development (Jenkins and package management)
• Configuration management and development

### Software Developer @ IBRIX
Jan 2008 – Jan 2008 | Billerica, MA
• Developed a web-based application for user-addressed file storage
• Creation of templates for public-facing pages of web application
• Developed a cross-platform GUI client to interact with the web application
• Configuration of Linux servers, including HTTP daemons (Apache, lighttpd) for testing

### QA Engineer @ IBRIX
Jan 2007 – Jan 2008 | Billerica, MA
• Documentation of test plans and procedures
• Bug triage and tracking feature regressions
• Creation, maintenance and troubleshooting of test scripts
• Installed and maintained automated build and test environments
• Helped team members with common Linux issues including kernel module building and installation, applying patches to source code, and installation of various Linux distributions.

### Lab technician and internal support @ IBRIX
Jan 2007 – Jan 2007 | Billerica, MA
• Installation and configuration of Red Hat Enterprise Linux and CentOS
• System, hardware and application support for IBRIX personnel
• Lab equipment configuration and support.

### Technician @ Unisys
Jan 2006 – Jan 2006
Repair and troubleshooting of Dell and Gateway laptops, notebooks, and workstations.

### Software developer @ Zero Toys
Jan 2003 – Jan 2003 | Concord, MA
Developed a store locator application for commercial website.


## Education
### N/A in Communications
Fitchburg State University
Jan 2004 – Jan 2005

### Littleton High School
Jan 2001 – Jan 2004


## Contact & Social
- LinkedIn: https://linkedin.com/in/jonhermansen

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Source: https://flows.cv/jonhermansen
JSON Resume: https://flows.cv/jonhermansen/resume.json
Last updated: 2026-03-22