# Jon Jordan > Senior Product Designer Location: San Francisco Bay Area, United States Profile: https://flows.cv/jonjordan https://www.jonjordanixd.com/ I use human-centered design to create experiences people love, knowing that happy customers help businesses to thrive. My background in sales, marketing, and management gives me a unique perspective as a designer, understanding how design decisions can impact a company as well as the end user. It’s why I make sure that all stakeholders have a seat at the table. Accessible design is my jam. ## Work Experience ### Senior Product Designer @ BetterUp Jan 2025 – Present | San Francisco Bay Area Designer for the Direct to Consumer team ### Senior Product Designer (contract) @ LinkedIn Jan 2024 – Jan 2025 | San Francisco Bay Area - Contract senior product designer for LinkedIn business platform. - Design lead for revenue growth project of the LinkedIn checkout page, conducting fast follow experiments with A/B testing to improve conversion rates. - Designed platform wide solution to bring help chat to full suite of LinkedIn apps as a mobile native feature. - Design lead for bringing alternative payment methods to LinkedIn checkout such as Apple Pay, Google Pay, and Pay by bank. ### Senior Product Designer @ Salesforce Jan 2022 – Jan 2023 | San Francisco Bay Area - Worked as key design partner on products across Sales Cloud portfolio, managing large end-to-end projects as well as fast-paced feature delivery. - Key product areas: Sales Planning, Maps, Territory Planning, Revenue Cloud - Founding member of cross functional team that built a new product, Sales Planning, from vision to launch. - Redesigned the marker layer builder for Salesforce Maps with a key focus on improving accessibility. All designs exceeded WCAG 2.1 guidelines and established a new modal that is easier to use with keyboard navigation. - Led design efforts to update Territory Planning UX and UI, including a full redesign the core home page experience and app navigation. - Spearheaded a pilot program for new usability research tools, and created training materials for the design org. - Advocated for users throughout projects like a redesign of the Your Account product catalog, improving user's ability to manage their Salesforce subscriptions and purchase new products. - Partnered closely with engineers and PMs and influencing product road map. - Featured writer for the launch of the Salesforce Design blog. ### Product Designer @ Salesforce Jan 2019 – Jan 2022 | San Francisco Bay Area Worked on multiple products across Sales and Revenue clouds - from end-to-end design projects to quick turnaround feature requests. I had a focus on championing accessible design, and ensured all designs exceed WCAG 2.1 accessibility guidelines. Projects: - Designed a new marker and color palette for Salesforce Maps to improve accessibility. Color palette was 100% distinguishable across all types of colorblindness. Design resulted in two patents: US29814556: Display Screen or Portion Thereof with Graphical User Interfaces and Graphical User Interface US29814558: Display Screen or Portion Thereof with a Group of Graphical User Interfaces - Worked with PM and PMM to establish vision and strategy efforts for revenue cloud. - Redesign of the Advanced Approvals feature in CPQ and Billing. - Created prototype and demo for the 2019 Dreamforce announcement for the new Customer Asset Lifecycle Management product. ### Product Designer & UX Writer @ JPMorgan Chase & Co. Jan 2018 – Jan 2019 | Palo Alto, California - Product designer for commercial real estate digital banking. - Lead content strategist, copy writer, and UX writer - Co-lead UX researcher. Planned, coordinated, and conducted user discovery research. Analyzed and synthesized insights. Ran usability research sessions to improve designs for product launch - Launched and facilitated org-wide design thinking trainings - including workshops, seminars, and creating training materials. ### Graduate Student: Masters in Interaction Design @ California College of the Arts Jan 2017 – Jan 2018 | San Francisco Bay Area ### Employee Engagement Consultant @ AnyPerk Jan 2016 – Jan 2017 | San Francisco Bay Area AnyPerk is a perks and rewards platform used by over 1,000 companies across the U.S. From startups competing for top talent to Fortune 500 companies strengthening their employer brands, AnyPerk helps customers build cultures of appreciation and recognition. ### Sales Associate @ Wedding Spot, Inc. Jan 2015 – Jan 2016 | San Francisco Bay Area • Sourced, pitched, and onboarded new event venues across a 12 state territory • Worked directly with owners and C-level executives of the new venues to generate leads for Account Executive team. • Spearheaded the launch of Wedding Spot into 3 new states • Met and exceeded quotas of 120 new venues each month. ### Outside Sales Executive @ Auto-Chlor System Jan 2014 – Jan 2015 | Benicia, california • Maintained and expanded revenue sources from existing accounts • Extensive experience with contract negotiation and interaction with key decision makers • Trained and certified in both David Sandler and Dale Carnegie methodologies • Managed a territory of 185 square miles ### Director Of Program Operations @ Via Services Jan 2013 – Jan 2014 | Cupertino, CA • Planned, organized, and facilitated day to day activities for all front-end operations • Direct supervisor for team of all 10 program department leads • Managing supervisor for all 60-100 operational staff members • On-site coordinator for all fundraisers and special events • Created and implemented a bi-monthly staff orientation and training program • Member of the management team responsible for campus wide inventory and organization ### Communications Coordinator @ Alliance for Water Education Jan 2012 – Jan 2013 | Orinda, CA • Assisted CEO with creating public relations content including press releases, web content, and cultivating an online presence • Ambassador for a number of educational forums and symposiums • Member of the organization’s website copy writing and design team ## Education ### MDes in Interaction Design California College of the Arts ### Bachelor of Arts (B.A.) in Philosophy University of California, Davis ## Contact & Social - LinkedIn: https://linkedin.com/in/jonathanrobertjordan - Portfolio: https://jonjordanixd.com --- Source: https://flows.cv/jonjordan JSON Resume: https://flows.cv/jonjordan/resume.json Last updated: 2026-04-13