Top secret stuff.

o Built 'Product KPIs', a Figma plugin which recommends and measures Key Performance Indicators.

o Leveraged AI to create the ‘Figma New Business Toolkit’ to kickstart new business growth.

o Developed ‘Diversifyr’, a FinTech product that uses AI and data analytics to help investors rebalance.

o Researched and published writings on generative AI trends, ethics, and design-related themes.

o Consulting for various businesses on the strategic implementation of AI in web3 and cybersecurity.

o Orchestrated user research and design of J&J's IT support portal, serving 80k+ employees.

o Directed research and iterative design of an HR platform for Nvidia’s 30k employees.

o Portals led to up to 15% improvement in user satisfaction and 10% increase in self-service.

o Collaborated with development and product teams to oversee design requirements

o Configured ServiceNow AI Search and Chat Design to significantly improve user self-service.

o Projects led to KPI metric improvements in usability, task efficiency, and time-to-close tickets.

o Management of in-house design system, design asset repository, presentations, and marketing.

o Thought leadership in cross-functional “skunkworks” team to develop in-house products.

o Product Design leadership across a suite of FinTech digital products used by 100,000+

o Service Design and User Experience for top-five industry leaders in banking and mortgage.

o Contributed strategic design vision, proposals, and presentations to clients and sales teams.

o Responsible for client interface, facilitation of workshops, prototyping, and user testing.

o Design Thinking Co-creation Workshops with the US Navy and Army.

o Led design of technical military networking solutions, helping to increase operational efficiency.

o One of the first 30 employees; led design in a fast-paced engineering-heavy startup environment.

o Held SECRET-level government security clearance