Directed a team of designers in leveraging ChatGPT and LLM technologies to enhance job search efficiency and career discovery, improving user engagement and delivering innovative solutions.

Led Activation, Reactivation, Onboarding, Company, and Salary UX teams. Drove user engagement and retention by enhancing sign-ups, logins, and profile updates.

Led the design team to deliver a data-driven onboarding experience for mobile web, tailoring job recommendations and enhancing job seeker engagement.

Simplified the user experience for exploring company fit, culture, and salary information, helping job seekers make more informed decisions about their career opportunities.

Developed and launched Indeed’s first Hybrid App Design strategy for iOS and Android, leading product teams and training designers to update and enhance the app’s holistic user experience globally.

Created design guidelines and app design libraries to help teams build consistent, high-quality mobile app experiences, enhancing user engagement and brand equity.

Led the design direction for the SimplyHired Android app, introducing native features like Navigation, Messaging, Onboarding, Search, and View Job to enhance user experience and engagement.

Simplified checkout experiences for both eBay members and guests across desktop, mobile web, iOS, and Android. Optimized payment and shipping flows for Cart, Checkout, and various payment methods, including PayPal, PayPal Credit, credit cards, gift cards, coupons, and donations.

Redesigned Guest Checkout from a multi-page process to a single, responsive design, significantly improving conversion and completion rates across desktop and mobile platforms.

Collaborated with PayPal’s product team to integrate offline payments into eBay’s checkout process, introducing updated design patterns and content to support new payment methods and improve the overall checkout success rate.

Led weekly classroom sessions on Human-Computer Interaction Design (HCID), guiding students through key principles and practical applications of user-centered design.