# Jordan Massingill > Senior frontend engineer with a focus on UX and product psychology Location: Austin, Texas, United States Profile: https://flows.cv/jordanmassingill Senior Software Engineer with 7 years of experience owning and stabilizing high-impact, user-facing web systems in startups and large platforms. Specialized in frontend and product engineering with deep expertise in React, TypeScript, modern CMS architectures, and growth-critical surfaces. Known for strong technical judgment, reducing system risk, and delivering scalable solutions at the intersection of engineering, UX, and business needs. ## Work Experience ### Software Engineer @ Rula Jan 2023 – Jan 2025 | United States Frontend engineer embedded across Growth, Marketing, and Core Product, with ownership of Rula’s marketing surfaces, internal form systems, contractor teams, and frontend standards. - Primary technical owner for the marketing website across two CMSs (WordPress → Storyblok) and two codebases (Gatsby → Next.js). Led frontend architecture decisions, deployment strategy, and Terraform configuration for the new marketing site while coordinating external contractors and internal stakeholders. Acted as the main point of continuity and quality control, preventing architectural and UX decisions that would have introduced long-term instability. - Designed and built modular CMS-driven page systems enabling non-engineers to create and update pages without engineering support. This reduced time-to-publish, improved site consistency, and minimized regression risk from stakeholder edits. - Owned and evolved iframe-based in-house forms used across Rula surfaces and partner integrations. Built frontend and supporting backend endpoints to improve reliability, flexibility, and developer ergonomics. - Served as frontend and UX SME for engineers, product, design, and marketing. Regularly made judgment calls on frontend standards, libraries, and tradeoffs between speed, maintainability, SEO, accessibility, and UX. - Identified and mitigated technical risks proactively, including under-planned projects, contractor questions, and AI-generated code defects before production impact. Maintained high review standards to protect codebase health during periods of limited oversight. - Built an internal AI tool aggregating and summarizing proprietary mental health research for Sales and internal teams, replacing the need for expensive external tooling. - Mentored engineers, interviewed and onboarded new hires, and acted as primary reviewer for critical frontend code paths. ### Software Engineer @ Tango Jan 2021 – Jan 2023 Frontend-focused product engineer working on core product experiences with an emphasis on accessibility, embeddability, and internal consistency. - Owned iframe and embed capabilities used to integrate Tango into external workflows. Served as the go-to engineer for complex frontend tradeoffs related to cross-context rendering, styling constraints, and accessibility requirements. - Drove accessibility improvements across the product, including adding missing alt text and improving compliance pathways so Tango could be adopted by schools, libraries, and government organizations. - Contributed to and maintained the internal component library, improving reuse, consistency, and development speed across teams. Regularly advised on frontend standards and patterns. - Acted as a liaison between engineering and non-engineering teams, helping translate requirements into technically feasible solutions and setting realistic expectations around scope and delivery. - Known internally as a strong communicator who challenges assumptions, surfaces risks early, and optimizes for durable solutions over short-term fixes. ### Software Engineer @ BigCommerce Jan 2019 – Jan 2021 | Austin, Texas Area Frontend engineer working on core platform surfaces and third-party integrations at scale. - Contributed to internal component libraries used across the product, helping standardize UI patterns and improve maintainability for large distributed teams. - Worked on major integration surfaces including Google, Walmart, and Amazon, supporting merchant workflows and ensuring reliability across external APIs. - Collaborated closely with cross-functional partners to ship production features that remained stable over time. Many contributions remain in production today. - Developed a strong foundation in scalable frontend systems, code review discipline, and working within large, mature codebases. - ERG chair, internship coordinator, and culture champion ### Processor @ AIG Jan 2016 – Jan 2018 | Amarillo, Texas Area ➵ Performed extensive policy and beneficiary research for the purpose of policy payments ➵ Provided internal and external customer service ➵ Met team production and quality goal achievements daily, weekly, and monthly ### Biomedical Research Intern @ Texas Tech University Health Sciences Center Jan 2016 – Jan 2016 | Amarillo, Texas Area ➵ Created and revised experiment protocols. ➵ Performed chemical synthesis and chemical and biological assay experiments to improve antibiotic efficacy and decrease resistance in pathogenic bacteria. ➵ Presented research findings to peers, faculty, and others via Q&A and PowerPoint format. ### Program Specialist @ Girl Scouts of Texas Oklahoma Plains Inc. Jan 2014 – Jan 2015 ➵ Designed and arranged youth activities such as community projects, fun educational and career focused program events, and informational booths at partner events. ➵ Attended meetings and presented verbal and written reports. ➵ Met with potential program partners to assess parallel interests and values in order to provide quality partnered programming for girls in the Texas and Oklahoma panhandles. ➵ Managed a committee designated to review all Gold Award applications and reports. The Gold Award is the highest award in Girl Scouting, achieved by high school aged girls. ➵ Created new STEM (Science, Technology, Engineering and Mathematics) focused programming for the Amarillo/panhandles area. ➵ Reviewed and evaluated statewide scholarship applications. ➵ Participated in Gap work to create a 4-year growth and improvement plan for program and membership for the Girl Scouts of Texas Oklahoma Plains council, which includes sites in Ft. Worth, Amarillo, Lubbock, Abilene, and Wichita Falls, Texas. ➵ Created STEM-related recruitment activities for girls from pre-k through high school. ➵ Recruited 120+ new girls to Girl Scouting through STEM events and programs. ➵ Advised girls for their Bronze, Silver, and Gold awards - the 3 highest awards in Girl Scouting, recognized by the President and many other national, state, and local offices and agencies. ### Academic Tutor @ West Texas A&M University Jan 2011 – Jan 2014 ➵ Advised and tutored peers in subjects such as beginning, intermediate and college algebras, biology, chemistry, and philosophy of logic. ➵ Lead group study sessions ## Education ### Master of Social Work - MSW 4.0 gpa West Texas A&M University Jan 2017 – Jan 2018 ### Computer Science BloomTech Jan 2018 – Jan 2019 ### Bachelor of Science (B.S.) in Biology/Biological Sciences, General West Texas A&M University Jan 2009 – Jan 2014 ## Contact & Social - LinkedIn: https://linkedin.com/in/jordan-massingill --- Source: https://flows.cv/jordanmassingill JSON Resume: https://flows.cv/jordanmassingill/resume.json Last updated: 2026-03-29