# Jordan Osier > Software Product Engineering Leader Location: Greater Richmond Region, United States Profile: https://flows.cv/jordanosier A software product engineering leader with eight years of experience in full stack web application development for startup, mid-size, and enterprise companies and three years experience in Enterprise product management. ## Work Experience ### Senior Software Engineer @ Capital One Jan 2024 – Present | Richmond, Virginia, United States ### Senior Software Engineer @ Morning Consult Jan 2023 – Jan 2024 | Richmond, Virginia, United States - Added features and refactored code in a customer facing React web application - Researched and chose frameworks, libraries, and tooling for a greenfield Node/TypeScript backend API as a standard for future projects and worked with the team to launch an MVP - Lead the design of a domain specific language for defining metrics that can be graphed from survey data and led the creation of a UI for managing the definitions ### Manager, Product Management @ Capital One Jan 2022 – Jan 2023 | Richmond, Virginia, United States - Led the company's migration to a new digital survey deployment platform - Managed a pipeline that supported 100 survey integration projects for web and mobile apps - Served as product owner for a team that reduced marketing segmentation data processing by 50% - Helped the marketing department pilot multi-arm bandit experimentation technology and develop strategy for further utilization ### Senior Associate, Product Manager @ Capital One Jan 2020 – Jan 2022 | Richmond, Virginia Area - Pioneered the use of QR codes at the company for capturing real-time customer feedback at physical locations (solution deployed to ten Capital One Cafes) - Developed a strategic vision for an enterprise digital survey program - Facilitated design, planning, technical consultancy, and delivery for multiple digital survey integrations - Served as product owner for a research publication portal - Presented product demos and presentations to stakeholders including senior executives ### Senior Associate, Software Engineer @ Capital One Jan 2019 – Jan 2020 | Richmond, Virginia Area - Served on a full-stack cloud software development team within the Enterprise Payments department - Successfully developed and maintained a cloud microservice that consumes mainframe data to enable check payment reconciliation and fraud detection. - Pioneered the use of the Go programming language within the department and interviewed candidates that would develop in Go for the next version of the platform - Served as a stakeholder in design discussions for the next iteration of the enterprise payments platform for Capital One. - Authored documentation to facilitate successful feature grooming and brainstorm potential improvements to user interfaces. - Used Sketch to mock up user interface designs. ### Associate Product IT Manager @ Compare.com Jan 2018 – Jan 2019 | Glen Allen, Virginia - Served as the direct manager of four software developers. - Acted as lead developer for a cross-functional team supporting the company’s flagship web application. - Successfully drove the adoption of a knowledge management system for the IT organization. - Actively contributed to continuous improvement of IT processes. ### Mid-Level Developer @ Compare.com Jan 2016 – Jan 2018 | Richmond, Virginia Area - Pioneered the development of custom TypeScript libraries and the use of an internal NPM repository for code re-use across front end applications. - Designed a rule engine in TypeScript for a web form that allows users to customize car insurance coverage. - Worked in a distributed agile software development team to support and extend a public web application with nationwide adoption. Primarily worked with AngularJS, ASP.NET Web API 2, Microsoft SQL Server, and Microsoft Azure. - Increased the flexibility and maintainability of the web app through strategic refactoring efforts and creating micro-frameworks and patterns for other developers. - Mentored junior software developers - Acted as lead developer to successfully execute multiple front-end projects requested by the business. - Pioneered the use of Azure Functions to power a transactional email system to enable migration from the legacy system with reduced infrastructure and engineering costs ### Software Engineer @ 3M Jan 2014 – Jan 2016 | Williamsburg, Virginia - Assisted in the adoption of Team Foundation Server as an application lifecycle management solution for the engineering team. - Performed documentation updates and device updates for a U.S. Navy payments project - Took ownership of full-stack web application development of a health identification card manufacturing system for the U.S. Department of Veterans Affairs. - Spent two weeks deploying and testing software at two 3M manufacturing facilities. This included server installation, networking, software configuration, and integration testing. - Took on the role of lead developer to implement the next phase of requirements for a transportation license manufacturing and management system that consisted of a legacy enterprise Java web application and an Oracle database backend. ### Co-op: Ethernet Switching Software Team @ ADTRAN Jan 2014 – Jan 2014 During my third and final term as a co-op student at ADTRAN, I worked with the ethernet software team. I joined the team during the testing phase of the 1531 and the 1531P gigabit ethernet switches. Accomplishments: * Worked as a member of agile team. My mentor was the scrum master and we used JIRA to track of stories and sprints. * Prepared numerous units for testing. This involved loading application firmware, configuring the switch, and keeping inventory. * Learned some PHP, HTML, CSS, and Javascript to improve the team's nightly build test reporting website. * Wrote a general VoIP configuration wizard using TCL to make VoIP deployment easier for a number of ADTRAN's switch offerings. This wizard is listed as one of the marketed features for the NV1531P. ### Co-op: Systems Development Verification and Testing @ ADTRAN Jan 2013 – Jan 2013 | Huntsville, Alabama During my second co-op term, I worked as a software developer in the Carrier Network Systems Development Verification and Testing Department. My main projects over the summer were the development of SNMP software tools and assisting in the development of an in-house requirements database. Accomplishments: • Worked as member of a software development team. • Gained work experience with software development tools such as Visual Studio 2012 Professional, Tortoise SVN, Eclipse, Notepad++, and SQL Management Studio 2005. • Learned software development and object oriented design principles. • Refactored and redesigned an existing C# application. • Assisted in unit testing a new version of a Database First Entity Framework database. • Developed a general C# data table comparer class as a software development tool. • Debugged an SNMP parsing TCL script • Wrote a C# application to import data into the new EF database ### Co-op: Product Qualification @ ADTRAN Jan 2012 – Jan 2012 | Huntsville, Alabama Worked as an engineering co-op in the Enterprise Networks Product Qualification Department with the primary task of assisting my mentor in the operation of a voice application test bed. We tested ADTRAN NetVanta and Total Access series voice products using a bulk call generator. Responsibilities included the following: • The completion of a large test set over many testing cycles. • Loading firmware to be tested on network products. • Setting up varying network circuits and configurations to execute tests. • Running tests using the bulk generator software interface. • Determining passes vs. failures based on test data • Recording results in a quality assurance database • Running automated test scripts and performing manual call feature tests. • Installing new test products • Troubleshooting test failures and investigating discovered issues with my mentor. Accomplishments: • Successfully took responsibility over the operation of the test bed under the guidance of my mentor. • Completed a large test set over many test cycles. • Assisted in the discovery, investigation, and reporting of product issues found during testing. • Gained familiarity with ADTRAN products and general networking technologies. • Obtained the ADTRAN Technical Support Professional certification ### Engineering Technician I (Intern) @ Aerospace Testing Alliance Jan 2012 – Jan 2012 | Arnold AFB, Tennessee Obtained Federal Secret Clearance for this internship position. Worked as an engineering intern with Flight Systems Test Support on Arnold Air Force Base and was given responsibility over various projects throughout the summer term involving hardware communication and software development. Also gained practical engineering knowledge and familiarity with technologies required to accomplish the work done on one of the largest flight testing facilities in the world. Projects: • Revised the strain gage balance temperature compensation system in the instrumentation lab. Eliminated the need for old equipment by establishing communication between the testing computer and and the testing environment. Used LabView programming to add features to the testing user interface, improve user experience, automation, and debugged issues. • Improved a third party LabView pressure transducer calibration system. Improved user experience, data accuracy, and mitigated loss of time by eliminating the need for testers to periodically restart the calibration process. Gained experience with analyzing and making improvements to a large software application. • Added features to a Windows GUI to be used by test engineers to monitor screech during testing. ## Education ### Master of Divinity - MDiv in Christian Theology Regent University Jan 2024 – Jan 2028 ### Bachelor of Science in Major: Electrical Engineering, Minor: Mathematics The University of Alabama in Huntsville Jan 2009 – Jan 2014 ## Contact & Social - LinkedIn: https://linkedin.com/in/jordanosier --- Source: https://flows.cv/jordanosier JSON Resume: https://flows.cv/jordanosier/resume.json Last updated: 2026-03-22