Led a committee of engineers to develop and implement comprehensive guidelines, templates, and examples for all Jira item types, improving the quality and efficiency of the technology department

Collaborated with other engineers to maintain a private NPM repository of locally created component libraries, adding and editing components, and releasing updates to internal teams

Partnered with a team of cross-functional engineers to develop a new online delivery system that improved our ability to reach and serve new types of customers

Implemented an automation of the React Native mobile app’s build flow using Expo, resulting in a more streamlined and reliable release process for both internal and external users

Regularly released updates to improved the overall user experience of various customer-facing web apps by developing new features, fixing bugs, and making aesthetic enhancements

Collaborated with an agile team to create solutions that align with the company goals based on business needs and business processes

Displayed proficiency with web image formats, font loading techniques, and strategies for optimizing Core Web Vitals

Used expertise in relational database management and optimization to troubleshoot and resolve MySQL database issues

Leveraged third-party APIs to retrieve and write data using REST and SOAP

Provided leadership for the rebranding of sites for the company’s clientele

Maintained version control and implemented new technologies into existing website codebases

Collaborated with designers and delivery managers in a fast-paced environment to match and exceed client requests

Managed website/application development from initial design to completion to create responsive, mobile-friendly user experiences

Clients include: Pepsi, Discovery Place, Autobell, Hendrick Motorsports, CRVA, NASCAR, and more

Process complex transactions and perform research to resolve complex customer inquiries

Interact effectively with internal and external partners and clients/customers

Navigate multiple computer systems, applications, and utilize search tools to find information

Implement strong customer service while listening, eliciting information, and comprehending customer issues

Oversaw food product from ingredients to final dish

Product development in fast-paced environment