# Jorge Santos Gomes > Senior Software Engineer, 18+ years experience at Google, front-end/back-end/full-stack, tools & infrastructure Location: San Francisco Bay Area, United States Profile: https://flows.cv/jorgesantosgomes 🚀 Full-stack Engineer, Lifelong Learner I bring a blend of broad software engineering experience and deep skills to any organization. My journey of continuous growth is fueled by the commitment and desire to enhance technical skills and knowledge across the spectrum of software development and data science. Here’s what sets me apart: * Code Craftsman: I excel at clean, maintainable code – whether I author it or I suggest it in code reviews for others –, reducing efforts required by future software maintainers and keeping code TCO low. * User-Centered Innovator: I’m passionate about delivering exceptional user experiences and driving product innovation. Whether it’s implementing robust features or solving complex problems, I thrive on turning ideas into realities that engage and please our target users. * Humanity-First Vision: I’m not just in it for the tech—I want to make a positive impact on humanity. Whether it’s advancing healthcare, championing clean energy, protecting the environment, exploring space, or pushing the boundaries of computing, count me in! * Full-Stack Trailblazer: With a versatile skill set, I’ve navigated both front-end and back-end development. From Python and Java to AngularDart/TypeScript and Flutter, I’ve got the stack covered. * Google Insider: At Google’s POpsWorks, I designed the user experience for the Collections feature on the internal Learning eXperience Platform (Grow LXP). I contributed several key features/components and provided team mentorship working on the internal Review platform (GRAD People Discussions). * Mentor Extraordinaire: I'm all about guiding teammates toward their best selves and fostering a culture of excellence. Best practices, style guides and readability standards — covering idioms, code structure, API design, libraries, documentation, and test coverage – are my bread and butter. Let's create something remarkable together! 🌟 ## Work Experience ### Software Engineer @ Google Jan 2026 – Present | Sunnyvale, CA ### Software Engineer - Google Checks (xWF - eXtended WorkForce role) @ Google Jan 2024 – Jan 2026 | California, United States ### Senior Full Stack Engineer at Google (vendor role) @ ERG, Inc. Jan 2024 – Jan 2026 ### Software Engineer @ Unknown Jan 2024 – Jan 2024 | Tracy, California, United States ### Software Engineer @ Google Jan 2021 – Jan 2024 | Sunnyvale, California, United States As part of Learning&Development and later People&Culture dev teams, I designed and implemented numerous features for our internal applications (company-wide ~200k user-base) written using AngularDart (specifically ACX, running on Google's internal Java frameworks/platforms). ### Software Engineer, Tools & Infrastructure (Test Engineering) @ Google Jan 2019 – Jan 2021 | Sunnyvale, California, United States Developed Test Engineering tools, primarily those for use with third-party applications used within Google, used for behavior-driven testing and load and performance (L&P) testing. ### Corporate Operations Engineer (Applications Engineering) @ Google Jan 2016 – Jan 2019 | Sunnyvale, California, United States Developed and maintained operationally relevant applications for Google Corporate Engineering, such as our internal live streaming platform, our internal recorded video retrieval application, our internal printer central management platform (PrintCentral) and our corporate asset management platform (CAMP). ### Corporate Operations Engineer (Live Streaming Video Engineer) @ Google Jan 2011 – Jan 2016 | Mountain View, California, United States As a Live Streaming Video Engineer, I provide solutions to stream Google's events live on the web, especially on YouTube. Our team provides a full cadre of services, ranging from end-to-end production, streaming and publishing of small events to managing the live stream component within full-scale events such as Google IO. As a Corporate Operations Engineer in general, I am familiar with Google's infrastructure and tools, and make use of my technical expertise and knowledge accrued from 2+ years working as an IT Field Tech to innovate our architecture and boost our service offering, while consolidating a sustainable support model in the fast growing market of live video streaming at Google. ### Corporate Operations Engineer (IT Field Tech) @ Google Jan 2009 – Jan 2011 | Mountain View, California, United States As a Corporate Operations Engineer (IT Field Technician), I am responsible for assisting employees with all facets of Google's corporate computing environment. I support this environment along with much of the local infrastructure for a site, office, and/or region. My role covers a broad scope of tasks ranging from end-user desktop support to the creation of tools and the automation of processes. In certain cases, I may be called act as a liaison between various other technical and non-technical groups in support of Google's infrastructure and internal services. Responsibilities: Support desktops, laptops and user access to corporate network and applications. Support services such as office phones, cell phones, video conferencing and remote access. Support Google’s corporate resources and applications. Develop solutions to resolve IT issues and needs. ### Help-Desk Engineer - Tech Lead (Google) @ Cybernet - SlashSupport Jan 2007 – Jan 2009 | Mountain View, California, United States Led and mentored a team of 10+ dynamic and energetic front-line IT specialists running Google's internal Help-Desk (TechStopNow) based in Mountain View, CA, with 99%+ customer satisfaction stats. Our team triaged 100% of email, phone, ticket and chat requests for all employees, with 90% resolution rates. As the lead, I resolved the majority of unresolvables, either by figuring out some novel approach or performing warm hand-offs to appropriate escalation points (mostly when resolutions required higher security access levels). Our team also performed KI (known issue) management for all employee-facing incidents. ## Education ### Licenciatura (5 year Degree in equiv. B.Sc/B.Eng + 1 year), Aerospace Engineering - Avionics Instituto Superior Técnico ### Licenciatura (5 year Degree in equiv. LLB + 1 year), Law Universidade Católica Portuguesa ### Postgraduate course in Risk and Derivatives Management ISEG - Lisbon School of Economics & Management ### Postgraduate course in Financial Markets and Assets ISCTE Business School ### MBA in Real Estate Administration and Management Escola Superior de Actividades Imobiliárias ## Contact & Social - LinkedIn: https://linkedin.com/in/jmsgomes --- Source: https://flows.cv/jorgesantosgomes JSON Resume: https://flows.cv/jorgesantosgomes/resume.json Last updated: 2026-04-05