# Joseph G.

> Senior Associate Software Engineer at Capital One

Location: United States, United States
Profile: https://flows.cv/josephg

I am currently a software engineer at Capital One primarily focused on front-end and full-stack development working on translating mundane code into lively UI's for progressive web apps.

My main languages are JavaScript/TypeScript, C#, Swift, and Python. I specialize in React and Redux for the front-end, Express coupled with database management from either Postgres or MongoDB for the back-end, and AWS Lambdas for cloud computing.

I attended The University of Texas at Austin graduating in Fall '18 majoring in Economics with minors in computer science and accounting. I attended Capital One's Developer Academy to further my CS education.

## Work Experience
### Senior Associate Software Engineer @ Capital One
Jan 2021 – Present | McLean, Virginia, United States
• Design and implement overhaul of tech support web app UI servicing 1k+ users by utilizing React and Typescript
• Develop and Optimize Mac and Windows apps to onboard 10k+ new hires to reduce support tickets by 49%
• Reduce support incidents by 40% through API calls in Typescript to automate diagnoses and solutions
• Expand user base from 1k+ to 30k+ and save 2.4k hours in 2021 Q2 to earn company-wide engineering award

### Associate Software Engineer @ Capital One
Jan 2019 – Jan 2021 | McLean, Virginia
• Led maintenance of financial reporting web app by improving AWS infrastructure (S3, EC2, EBS, Lambda, SNS)
• Saved 10+ hours of manual work per week by spearheading automation efforts of 30+ python scripts to automatically load data across APIs and database platforms
• Developed an optimized Jenkins process to promote code and app into production for company-wide use
• Grew into role of lead engineer to ensure team use of agile methodologies, fail-safe operations, and CI/CD

### Developer Academy Associate @ Capital One
Jan 2019 – Jan 2019 | McLean, Virginia
• Utilized React and Redux to create 3 full-stack applications and allow website components to update in real-time 
• Applied Node.js with the Express framework to create 8 databases for API set up with UIs made from React
• Coded CRUD routes for PostgreSQL or MongoDB databases and allow data insertion from client-side web APIs
• Incorporate HTML, CSS, and Javascript for functioning websites and responsive design

### Data Analyst Intern @ Digital Pharmacist Inc.
Jan 2018 – Jan 2018 | Austin, Texas
• Analyzed $1.8M of MRR and root causes for 18 months of customer churn through SQL and Excel
• Appraised 230k+ customer trends utilizing BigQuery to transform information into data aggregates
• Developed reporting systems in Google Cloud Project and created ERDs for new database infrastructure
• Evaluated 200K+ customer subscriptions for Excel, SQL, and Tableau reporting by collaborating with finance team

### Business Analyst Intern @ EZLynx
Jan 2018 – Jan 2018 | Dallas/Fort Worth Area
• Increased product satisfaction to 98.5% by querying SQL on complex data sets to understand customer behavior
• Spearheaded data modeling project saving $2M using Power BI and Tableau to dashboard billing inefficiencies
• Improved website’s sustainable usability score by 30 points through A/B testing (now above average)
• Directed engineering teams by communicating data requirements, user stories, and acceptance criteria
• Enhanced customer performance with our software by calculating 16 KPIs using Google Analytics

### Data Analyst Student Associate @ The University of Texas at Austin
Jan 2018 – Jan 2018 | Austin, Texas
• Evaluated big data through MS Excel to help Improve university ranking and student attraction by 5%
 • Leveraged data mining to the university’s statistical database for 10+ projects using statistical analysis
 • Recalibrated 6 databases with updated statistics through quantitative analysis and algorithms on excel data sets

### Business Development Intern @ Greater Houston Partnership
Jan 2017 – Jan 2017 | Houston, Texas
• Negotiated 25+ companies and 500+ job relocations to Houston by forecasting trends on business health
• Headed department research to drive multi-channel analysis and present findings of 32 data models
• Ensured data-driven business improvement by Identifying balance sheet and cash flow trends
• Synthesized market data to identify industry trends and anomalies to ensure enhanced business performance


## Education
### Bachelor’s Degree in Economics (Minors: Computer Science, Accounting)
The University of Texas at Austin
Jan 2015 – Jan 2018


## Contact & Social
- LinkedIn: https://linkedin.com/in/joseph-gui

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Source: https://flows.cv/josephg
JSON Resume: https://flows.cv/josephg/resume.json
Last updated: 2026-03-22