# Josephine Liang

> Product Designer | User-centric, data-driven problem solver

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/josephineliang

Building design-led solutions, user-centric products, and an equitable future.

Experienced with conducting user research, shipping end-to-end designs, and working on cross-functional teams.

## Work Experience
### Content Designer, AI Learning & Development @ PlayStation
Jan 2025 – Present

### Product Designer, Education and Employment @ Checkr, Inc.
Jan 2023 – Jan 2024 | San Francisco, California, United States

### Product Designer, Continuous @ Checkr, Inc.
Jan 2022 – Jan 2023 | San Francisco, California, United States

### Lead UX Designer @ Josephine Liang Designs
Jan 2020 – Jan 2022
• Reduced drop-off by 15% by analyzing user behavior and redesigning the checkout process of e-commerce site
• Led the redesign and implementation of e-commerce site to increase sign-up rate by 8% MoM
• Increased user session duration by 46% by creating targeted landing pages for each user persona

### User Experience Design Intern @ lastbit
Jan 2020 – Jan 2020 | Berkeley, California, United States
• Synthesized competitive analysis on 10+ competitors as part of the product development cycle
• Conducted user research to identify 2 user personas and to organize the information architecture
• Designed low- to high-fidelity prototypes of the desktop app for engineer handoff

### Tutor @ Wyzant
Jan 2019 – Jan 2020 | San Francisco Bay Area
• Assisted students in studying for standardized tests including the SAT, ACT, and AP tests
• Improved students' understanding of challenging topics from regular course work
• Customized supplementary curriculums based on students' learning style and interests

### Summer Program Coordinator @ Berkeley Business Academy for Youth
Jan 2019 – Jan 2019 | Berkeley
• Interviewed, onboarded, and managed a team of 20+ seasonal staff during our summer program
• Reviewed 300+ applications and conducted interviews to ensure diversity amongst our students
• Organized staff training workshops, feedback sessions, lectures, and showcases for 200+ students

### Administrative Assistant @ Berkeley Business Academy for Youth
Jan 2017 – Jan 2019 | Berkeley, California
• Designed marketing collateral for program website, in-person recruiting, and mailing list
• Analyzed client surveys and compiled suggestions for the program to implement next year
• Evaluated over 300 student applications, and conducted interviews if necessary


## Education
### Bachelor's Degree in Cognitive Science
University of California, Berkeley

### User Experience Design
General Assembly


## Contact & Social
- LinkedIn: https://linkedin.com/in/josephine-liang-design

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Source: https://flows.cv/josephineliang
JSON Resume: https://flows.cv/josephineliang/resume.json
Last updated: 2026-04-13