Coach and develop up to 7 engineers and 2 managers to improve their technical and non-technical skills, manage their workload, and empower their career growth, leading to 9 promotions
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Advocate for my team, collaborating with Product, DevOps, Implementation, Customer Success, and other Engineering teams to ensure the success of our projects, and to prioritize projects and initiatives
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Implemented a team-specific Production Support rotation, bringing the team into compliance with our SLAs, reducing our backlog of technical debt, and enabling new-hires to onboard more quickly
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Serve as a technical project manager across multiple concurrent, long-term implementations: scheduling work, planning releases, managing backlog, and removing roadblocks that may arise
