Principal-track Product Designer | Self-Serve & Support-Cost Reduction for Fin Tech & SaaS.

2022 — Now

2020 — 2022

San Francisco, California, United States

2019 — 2020

San Francisco Bay Area

Lead product designer on the Aﬄuent Digital Connections Project

2019 — 2019

San Francisco, California

Work with Product Owners and Feature Teams to write user stories, define acceptance criteria and clearly communicate UI/UX requirements to developers

2018 — 2019

San Francisco, California

Worked on Omnichannel UX team on web and mobile platforms.

Lead design new help and support features on iOS app

Worked with Product Mangers and Line of Business to scope and review solutions together prior to user research and delivery in production sprint

Designed bank’s first voice assistance concepts

San José State University