# Joseph Masom

> Software Engineer

Location: Brooklyn, New York, United States
Profile: https://flows.cv/josephmasom

Full-stack engineer with a history in NLP research. Experienced in seeing both internal and external tools through from conception to maintenance.

## Work Experience
### Software Engineer @ Kustomer
Jan 2025 – Present

### Software Engineer @ ListenFirst
Jan 2021 – Jan 2025 | New York, New York, United States

### ORISE Fellow @ FDA
Jan 2021 – Jan 2021

### Research Fellow @ Oak Ridge Institute for Science and Education
Jan 2021 – Jan 2021

### Natural Language Processing Engineer @ Voci Technologies, Inc.
Jan 2018 – Jan 2020 | Pittsburgh, Pennsylvania
Developed sentiment analyzer for Spanish call center data

### System Software Developer @ Chainbridge Technologies
Jan 2017 – Jan 2017 | Tysons Corner, Virginia, United States


## Education
### Master of Science - MS in Computational Linguistics
Carnegie Mellon University School of Computer Science

### Bachelor of Science - BS in Mathematical Sciences (Discrete Mathematics and Logic)
Carnegie Mellon University

### Bachelor of Arts - BA in Linguistics
Carnegie Mellon University


## Contact & Social
- LinkedIn: https://linkedin.com/in/joseph-masom-a129bb141

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Source: https://flows.cv/josephmasom
JSON Resume: https://flows.cv/josephmasom/resume.json
Last updated: 2026-04-13