# Josh Dunne > Staff AI Product Designer @ HackerOne | Ex AWS, IBM | MBA, MSUX | UX/AX + Product | USAF Veteran Location: Bellevue, Washington, United States Profile: https://flows.cv/josh As a Staff AI Product Designer at HackerOne, I contribute to designing impactful solutions that enhance user experiences in alignment with the organization's goals. My work is supported by expertise in UX, AX, and product management, leveraging skills in React and TypeScript to design cutting-edge digital products. With a career spanning multiple roles in product management and design since 2019, I have shipped solutions in cloud FinOps, AI, and IaC domains, emphasizing cross-functional collaboration and user-centered design. My professional journey reflects a commitment to continuous learning and innovation, underpinned by advanced degrees in User Experience and Project Management, as well as certifications in project management and design thinking. ## Work Experience ### Staff AI Product Designer @ HackerOne Jan 2026 – Present | Bellevue, WA ### Senior Product Designer - SageMaker AI @ Amazon Web Services (AWS) Jan 2024 – Jan 2026 | Bellevue, Washington, United States ### Product Design Lead - Cloud Platform (IaC), Cloud FinOps and AI Assistant @ IBM Jan 2022 – Jan 2024 Switched from Product Management to UX to learn additional skills and lean into work I find more fun and interesting. Still ended up doing a significant amount on product management. Shipped sophisticated IaC delivery machine, cloud FinOps tools, and AI assistant ### Technical Product Manager - IBM Cloud Security Services @ IBM Jan 2021 – Jan 2022 • Responsible for leading multiple strategic IBM Cloud Security products, each in various stages of maturity (0-1, 1-N) • Researched and presented Market POV for review by ELT stakeholders to gain buy-in and obtain product funding and headcount • Identified and constructed customer migration plan for 80+ customers, spanning from internal IBM Cloud services to greater ISV ecosystem • Led Build/Buy/Partner Analysis activities, negotiating deals with external vendors while leveraging internal stakeholder groups such as engineering, business development, and legal • Proposed pricing model based on product infrastructure costs, competitive comparisons, and industry standards resulting in projected $3M+ ARR over the next 3 years • Responsible for constructing the product roadmap in alignment with IBM strategic OKR’s and Themes and IBM Cloud Security product portfolio • Identified GTM activities and gathered necessary stakeholders to create artifacts, sales enablement materials, and facilitate product demos leveraging tools such as Seismic • Facilitated enterprise design thinking practices such as as-is/to-be analysis, user journey analysis, experience roadmap to drive 0-1 product ideation/creation ### UX Product Manager @ Publicis Sapient Jan 2020 – Jan 2021 • Manage creative team consisting of UX architects, copywriters, and UI Designers to produce product enhancement recommendations to flagship Citibank products • Provide competitive analysis and POV reports as inputs for strategic planning • Work in tandem with product leadership to define and construct a universal product management framework to be used by the entire strategy/product organization at Razorfish ### Product Lead @ Arizona State University Jan 2020 – Jan 2020 | Phoenix, Arizona, United States • Led product design/collaborative project for Pat Tillman Veteran Center leadership on identifying problems within the current student application ecosystem and fleshed out solutions for solving these issues through automation • Aligned design and engineering stakeholders to begin technical and design discovery to lead construction of a mobile application • Led brainstorming sessions to identify target users, ROI on potential features, aligning features with defined KPI’s and feature prioritization exercises • Conducted user interviews, defined user pain points and challenges, ideated solutions, created and tested prototypes with input from applicable user persona • Crafted PRD’s to align product background, problem statement, and success metrics through the use of KPI’s, • Decomposed epics into user stories through scrum ceremonies such as refinement meetings, allowing for actionable acceptance criteria and accurate story points • Conducted build/buy analysis on feature requests, resulting in identifying potential third party integrations through the use of API’s • Defined and implemented Design Thinking framework to be used for problem discovery and solution identification ### Product Manager / Designer @ PrestoSports Jan 2019 – Jan 2020 Only PM / Designer in company. Successfully transitioned an extensive codebase from on-premises to a cloud-based solution, paving the way for increased efficiency and scalability. Revolutionized PrestoSports' streaming product, delivering a fully embeddable platform for customers that supports Pay-Per-View, Video on Demand, and live streaming capabilities. ### Software Implementation Specialist @ Morgan Stanley Jan 2018 – Jan 2019 | United States ### Program Manager, Maintenance Support @ United States Air Force Jan 2013 – Jan 2017 | Tinker AFB, OK • Spearheaded a cross-functional initiative to streamline hazardous material disposal, enhancing compliance with environmental regulations and resulting in annual cost savings of $120K-$150K. • Pioneered a safety management protocol that mitigated risk, decreasing the incidence of workplace injuries by implementing UX principles to redesign workflow and information systems. • Designed and executed comprehensive training and career development programs for over 20 personnel, fostering a high-performance team equipped to meet evolving technical challenges. • Instituted performance assessment frameworks to align individual growth with organizational goals, significantly improving team competencies and project deliverables. ### Project Manager, Aircraft Isochronal Inspection @ United States Air Force Jan 2011 – Jan 2013 | Tinker AFB, OK • Led a technical team responsible for the operational integrity and performance enhancement of a fleet of E-3B aircraft, equating to a capital value of $10.6 billion. • Cultivated a culture of continuous learning and improvement, leveraging data analytics to drive decision-making and performance enhancements. ## Education ### Master of Science - MS in User Experience Ira A. Fulton Schools of Engineering at Arizona State University ### Master of Business Administration - MBA in Project Management Grand Canyon University ### Bachelor of Science - BS in Entrepreneurship/Entrepreneurial Studies Grand Canyon University ### Airman Leadership School (ALS) ### Associate's degree in Aerospace Maintenance Technology Community College of the Air Force ## Contact & Social - LinkedIn: https://linkedin.com/in/joshuadunne - GitHub: https://github.com/jmdunne --- Source: https://flows.cv/josh JSON Resume: https://flows.cv/josh/resume.json Last updated: 2026-02-23